Solution SACCO Branch Managers Jobs in Kenya

Solution SACCO Branch Managers Jobs in Kenya

Solution SACCO (SSL) was split from Meru Mwalimu SACCO in 1993. The latter was formed in 1976 as a cooperative for teachers within the greater Meru District.

SSSL is based in Meru town and has now over 16,000 Members as at December 2017. Members are drawn from Teachers under TSC, employees of TSC Secretariat, Office of the President, Kenya National Union of teachers, Meru teachers, Cooperative, Education Ministries and Government employees, MSMEs, Chamas and other community-based organizations.

Initially, our products were restricted to savings mobilization through share capital and normal SACCO loans. After review of the SACCOs act that allowed us to diversify our services, we introduced more products to our basket.

Job Description

The Branch Manager is responsible for the Branch Business and efficient daily operation of a full service branch office.

These include sales and marketing of SACCO products and services, branch operations, lending, customer service, and security and safety in accordance with the SACCO’s objectives.

Duties of a Branch Manager

  • Direct all operational aspects including service channel operations, customer service, human resources, administration, marketing and sales
  • Assess local market conditions and identify current and prospective sales opportunities
  • Develop forecasts, financial objectives and business plans
  • Meet SACCO business and operations performance goals and metrics
  • Manage budget and allocate funds appropriately
  • Bring out the best of branch’s personnel by providing training, coaching, personal development and motivation
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
  • Address customer and employee satisfaction issues promptly
  • Adhere to high ethical standards, and comply with all regulations/applicable laws
  • Network to improve the presence and reputation of the branch and company
  • Stay abreast of competition and provide reports on market movement and penetration
  • Addressing customer service issues as raised by members
  • Work closely with sales teams at the branch to supervise train and advise
  • Branch Manager Requirements
  • Proven branch management experience, as a bank manager or similar role
  • Sufficient knowledge of modern management techniques and best practices in channel management
  • Ability to meet business targets and goals
  • Familiarity with SACCO rules and regulations
  • Excellent organizational skills
  • Results driven and customer focused
  • Leadership and human resources management skills

    How to Apply

  • Market yourself by sending a one-page cover letter about yourself and achievement to date together with your CV clearly indicating ‘Branch Manager’ on the subject line to by 10th January, 2019. Only shortlisted candidates shall be contacted

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