Sokowatch Telesales Agents Jobs in Kenya

Sokowatch Telesales Agents Jobs in Kenya


  • We seek to employ a highly qualified and motivated Customer Care Agent who will be responsible for providing personalized customer service by responding to the needs of customers, driving product volumes and profit growth in the key retail chains as well as manage customer relationships, documenting and reporting on customer feedback in order to improve the customer experience.

    Responsibilities;

  • Drive revenue and customer retention through customer relationship management

  • Assist the delivery agents in customer order generation, as well as customer experience management.

  • Help our customers navigate both our product portfolio and services

  • Follow up on leads and prospects to close on the sale

  • Drive customer satisfaction, through effectively solving customer complaints

  • Responding promptly to customer inquiries through various channels.

  • Maintaining a positive, empathetic and professional attitude toward customers at all times

    Qualifications;

  • 2-3 years of experience in handling customers
    Diploma in customer service, communications, marketing or a related field

  • Comfortable moving into the field as need arises
    Sales skills ie able to pitch a sale,up-selling and cross-selling

  • Great Communication skills

  • Ability to build relationships

  • Customer-centric individual

  • Proven track record in a call center

  • Excellent negotiation skills

  • Good organizational and time management skills

  • Attention to detail

  • Ability to develop in-depth knowledge about products and markets.

  • Ability to work under minimal supervision

  • Good business sense and professional manner.

  • Ready to start work as soon as possible

    How to Apply

  • For more information and job application details, see; Sokowatch Telesales Agents Jobs in Kenya


    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.

    Scholarship 2020/21

    Undergraduate Scholarships 2020/2021
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.