SoftIQ Technologies - ERP Consultant - Jobs in Kenya

SoftIQ Technologies - ERP Consultant - Jobs in Kenya


Reporting to:
  • Business Development Manager

    Department:
  • Enterprise Solutions

    Role Purpose:

    SoftIQ Technologies is a software company dealing with ERP Solutions, Point of Sale, Automation and Customized software solutions.

    We are a market leader in East Africa delivering cutting edge technology through innovative software solutions.

    We are currently looking for an ERP Consultant who has a background in ICT with a passion to learn Enterprise Solutions specifically Microsoft Dynamics NAV ERP, Standard ERP by HansaWorld, and Fusion Retail Solution.

    They should be familiar with the market trends specifically in regards to automating various industries such as Retail/Trade, Manufacturing, Distribution, Construction, Government and Service Industry.

    Key Duties and Responsibilities

    Consulting

  • Conduct ERP Training and Implementation
  • Perform system upgrades, setup and installation
  • Consulting on Hardware and Network related issues
  • Customizations of the ERP System

    Support

  • Respond to support issues within our agreed SLA Response Time
  • Record all Support issues to the Help Desk Software
  • Resolve all support issues and communicate the same to the client
  • Escalate any unresolved support issues to Support Manager

    Account Management

  • Ensure all SoftIQ clients are satisfied with our system implementations and support services and there
    are minimal complaints.
  • Actively look for referral business from SoftIQ clients
  • Conduct system health checks.

    Research and Development

  • Actively involved in innovation, research and development
  • Come up with fresh new ideas in regards to our products and services
  • Do integrations of our ERP Solutions to key industry add-ons and verticals

    Academic Qualifications
  • Bachelor’s Degree in Computer Science, Information Technology

    How to Apply
  • Applications should be sent via email by latest 19th June, 2019
  • Please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts.
  • Apply through hr@softiqtechnologies.co.ke and Quote the job title in the subject field.
  • Only shortlisted candidates will be contacted.
  • For more information and job application details, see; SoftIQ Technologies - ERP Consultant - Jobs in Kenya

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