Socialmeds Digital Account Manager Jobs in Kenya

Socialmeds Digital Account Manager Jobs in Kenya



Role Description

This is a full-time hybrid role for an Account Manager. They should be comfortable multitasking and managing a team to execute client projects successfully.

Duration: 1 year Contract (Renewable)

  • lient Relationship Management: Serve as the main point of contact for assigned clients, understanding their business objectives, and building strong, long-term relationships thus ensuring retention

  • Internal Team Management: Manage and collaborate with cross-functional teams including copywriters, media buyers, community managers, graphic designers, photographers and any other key personnel contracted by the company to ensure seamless project execution and delivery

  • Campaign Strategy and Planning: Work collaboratively with clients to develop digital marketing strategies aligned with business objectives.

  • Budget Management: Manage campaign budgets effectively, ensuring optimal allocation of resources to achieve client goals. This includes media, influencer, website budgets, etc.

  • Reporting and Analytics: Share performance reports, highlighting key metrics and insights including weekly and monthly reports, campaign reports, quarterly reports, etc.

  • Client Content: Thoroughly review content calendars created by the creative team to ensure accuracy and alignment with client requirements.

  • Prospect Pitches: Create proposals for submission to prospective clients as requested by the CEO.

  • Audit and Strategies: Lead
    and execute audits and strategies for both new and existing clients in collaboration with the copy and creative departments.

  • Upselling and Cross-Selling: Identify opportunities for upselling additional services or cross-selling complementary solutions.

  • Stay Informed About Industry Trends: Stay abreast of industry trends, digital marketing best practices, and emerging technologies.

    Qualifications

  • 2+ years in a similar role. Agency experience is a plus

  • Experience delivering client-focused solutions to customer needs

  • Strong written and verbal communication skills

  • Strong organizational skills

  • Project Management experience is a plus

  • Proficiency in Google Drive

    How to Apply

    To apply for the Account Manager position, please send your resume and a cover letter detailing your relevant experience and why you're the ideal fit for our team to careers@socialmedsdigital.com

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