Social Media Customer Service Representative Jobs in Kenya

Social Media Customer Service Representative Jobs in Kenya

At our organization, our customers are at the core of everything we do, and we’re committed to providing them with top-notch service.

We’re searching for a support representative who is passionate about helping others, who can proactively offer solutions and ideas that will delight our members.

This position is responsible for managing sensitive customer interactions, proposing creative solutions, and establishing rapport with our engaged community through our various social media channels.

As a Social Media Specialist, you will be responsible for developing and implementing our Social Media strategy in order to increase our online presence and improve our online services

Attributes and Competencies