SME Channel Account Manager Jobs in Mombasa ,Kenya

SME Channel Account Manager Jobs in Mombasa ,Kenya

  • Our client wishes to recruit for the position of SME Channel Account Manager– Mombasa Region within the Enterprise Division.

  • Reporting to the Head of Regional & Channels Sales, the incumbent’s role will include;

  • Sales: Meet and exceed given sales quota targeting SME & SoHo business accounts in the region

  • Business Development: Develop key relationships at all levels, to drive solutions that are innovative and provide value relative to the customer’s respective business needs

  • Portfolio management: Responsible for overall account strategy & management to improve quality of relationships, product penetration, revenue share, supplier status and ranking

  • Advocate: Serve as customer advocate, accountable for escalation and proper customer positioning on all issues pertaining to customer satisfaction

  • Documentation: Ensure that all account plans, organizational charts, account information and related documentation are current and on file record

  • Contract lifecycle management: Provide overall management of new, existing portfolio and information relative to the customers including legal, product pricing, commercial management relative to contract agreements, price books, pricing tools, one-off deal specific bids, etc.

  • Reporting: Ensure accuracy and timeliness of reporting in sales pipeline management, all regular and ad hoc sales reports as and when required


  • Undergraduate Degree in business related field or economics

  • Minimum of 3 years’ experience in selling
    to business accounts & customers

  • Working experience in Telecoms, ICT, ISP, Integrators, Banking or related industry
    Knowledge of the market (Western & Central regions) with existing business relationships will be an added advantage

  • Knowledge and experience in selling business solutions, fixed/IP services and related technologies desired

    Competencies and behavior

  • Adept at prospecting, funnel management and closing business

  • Proactive, self-driven, energetic, resourceful and creative

  • Good presentation skills, able to project a strong, positive image of self and the Company

  • Build good customer relationships at all levels to maximize Business’ ability

  • Able to deliver professional sales presentations, proposals and reports.

  • Good Proficiency in Excel and PowerPoint.

  • Must be a strong team player with a commitment to value-based leadership.

    How to Apply

  • Send your updated CV to by 18thJanuary 2021.

  • Clearly indicate the job title.

  • Only shortlisted candidates will be contacted.

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