SMD Technologies Key Account Executive Jobs in South Africa

SMD Technologies Key Account Executive Jobs in South Africa

The key account executive is responsible for handling the most important client accounts in a company, while overseeing a team of Key Account Managers and Administrators. These accounts make up the highest percentage of company income, and the key account executive must build and maintain a strong relationship with the clients.

They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for client are met, and help the client succeed, and will bring in new business from existing clients or contacts, and will develop new relationships with potential clients. They will motivate and guide their teams to greater success in the above.

Key Account Executive Duties and Responsibilities

Developing a solid and trusting relationship between major key clients and company

Resolving key client issues and complaints

Developing a complete understanding of key account needs

Anticipating key account changes and improvements

Managing communications between key clients and internal teams

Managing account team assigned to each client

Issue and monitor KPIs and general performance for their team

Strategic planning to improve client results

Negotiate contracts with client and establishing timeline of performance

Establish and oversee internal budgets with the company and external budgets with the client

Working with design, sales team, creative, advertising, logistics, managers, marketing, merchandising, warehousing, and team members from other departments dedicated to the meeting clients’ needs to ensure the highest quality of materials are being produced and all client needs met

Collaborating with sales team to maximize profit by up-selling or cross-selling
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

Meeting all client needs and deliverables according to proposed timelines

Analyzing client data to provide customer relationship management

Expanding relationships and bringing in new clients

Maintaining all client documentation and cohesive, up-to-date files, so as to have accurate, relevant, and readily available client focused data at

all times

Key Account Executive Requirements and Qualifications

Extensive wholesale retail account management experience

Able to multitask, prioritize, and manage time efficiently

Goal-oriented, organized team player

Encouraging to team and staff; able to mentor and lead

Self-motivated and self-directed

Excellent interpersonal relationship skills

In-depth understanding of company key clients and their position in the industry

Eager to expand company with new sales, clients, and territories

Able to analyse data and sales statistics and translate results into better solutions

Bachelor’s degree in marketing, business administration, sales, or relevant field preferred

Four to five years’ previous work experience in sales, management, key account management, or relevant experience

Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person

Intermediate computer skills, and experience with Customer-relationship management (CRM) software and the Microsoft Office Suite, with emphasis on superior Excel skills.

Strong negotiation skills, with ability follow-through on client contracts

Ability to multitask and manage more than one client account

Proven results of delivering client solutions and meeting sales goals

Excellent team player; must be willing and able to work with and in other departments if necessary to ensure clients’ needs are being met. This may mean occasionally working in and with the warehouse to ensure orders are packed and out by deadlines.

Excellent problem solving skills

Own transport, with valid driver’s license.

Frequent store and client visits are expected.

Some travel may be expected (depending on client).

How to Apply

For more information and job application details, see; SMD Technologies Key Account Executive Jobs in South Africa

Find daily jobs in South Africa. Jobs - South Africa jobs. Search our career portal & find the latest South African job positions, career opportunities & jobs in South Africa.

Jobs in South Africa - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in South Africa.

Find your dream job from 1000s of vacancies in South Africa posted and updated daily - click here!