sky-Swift Team Leader Jobs in Kenya

sky-Swift Team Leader Jobs in Kenya


Duties and Responsibilities

  • Supervise call centre agents.

  • Report to the call centre manager.

  • Ensure calls are responded to at the appropriate time.

  • Resolve and escalate customer’s issues on time.

  • Carry out any other duties as when required by management.

    Job Requirements

  • Bachelor’s Degree a plus

  • At least 1 year experience in customer care.

  • Must be an excellent communicator both in written and spoken. Proficient in Swahili & English, French and Arabic are an added advantage.

  • Strong coordination skills and strategic mindset towards social media management.

  • Express communication, teamwork and collaboration skills.

  • Ability to solve problems, think logically, and strive for development and continuous learning.

  • Ability to work on multiple tasks simultaneously.

    How to Apply

    For more information and job application details, see; sky-Swift Team Leader Jobs in Kenya

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