SIMS Nigeria Limited Service Executive (Management Information Service) Jobs in Nigeria

SIMS Nigeria Limited Service Executive (Management Information Service) Jobs in Nigeria


Core Responsibilities

  • Support NSM on day to day operational activities-report sharing and follow up with SVCs.

  • Support NSM for approvals and customer data base management.

  • Report compilations-KPI Performance/Supply spare parts status/safety stock, etc.

  • Responsible for follow up with SVC email & social media escalation closures.

  • Responsible for cannibalization/replacement/local purchase document verification.

  • Responsible for maintenance of trade issue database & tracking.

  • Responsible for performance reports of service KPI on daily, monthly, quarterly, half-yearly and yearly basis.

  • Work effectively as part of a team to achieve individual, team and organizational objectives.

    Key Responsibility Areas

  • Operational Support to NSM.

  • Performance reports of service KPIs on daily, monthly, quaterly, half yearly and yearly basis.

  • Daily dashboard of DWR.

  • Cannibalization/replacement verifications.

  • Providing strong reporting and analytical information support to service team.

  • Generating both periodic and ad hoc reports as needed.

    Requirements

  • Bachelor's Degree or equivalent

  • Minimum of 5 years experience in MIS data management-Customer service Department.

  • Proficiency in the use of Microsoft office applications Ц MS Excel, Word and Powerpoint.

  • Strong analytical, numerical data management skill.

  • Should have ability to work with team and have time management and organizational skill.

  • Should be result oriented and have immaculate credentials of honesty and integrity.

  • Proficient in verbal and written communication skills.

  • Proficient in reporting and data management of service operations

  • Customer relationship management

  • 30-35 years

  • The ideal candidate must be analytical, proactive and result-oriented. In addition, he must be trustworthy and accountable.

    Application Closing Date

  • 5th August, 2020.

    How to Apply

    For more information and job application details, see; SIMS Nigeria Limited Service Executive (Management Information Service) Jobs in Nigeria

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