Shoprite Frontshop Manager - Medirite Somerset West Plus Jobs in South Africa

Shoprite Frontshop Manager - Medirite Somerset West Plus Jobs in South Africa


Purpose of the Job

  • To maximize sustainable branch sales by:

  • Managing, supporting and monitoring the effective sales of all unscheduled product lines including specialized health and beauty ranges (Skincare, Cosmetics,Vitamins, Personal Care) and managing the stock room

  • Minimizing shrinkage and wastage

  • Maintain replenishment process throughout the day to ensure excellent on shelf availability for customers

  • Maintain standards of shop floor presentation and on shelf pricing

  • Executing all pricing and product promotions

  • Meeting and exceeding customer expectations

  • Meeting monthly targets (sales/profit)

  • People Management

    Job Objectives

    Sales maximization

  • Implement and monitor Regional Retail Manager’ sales requirements.

  • Consistently maximize branch gross profit through effective management of key gross profit drivers.

  • Maintain stock holding days and stock ordering within required parameters.

  • Maintain 100% consistency and adherence to stock price changes.

  • Take corrective action to address sub-standard sales staff performance.

    Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)

  • Identify all wastage as per weekly wastage report and implement corrective steps to minimize wastage.

  • Ensure appropriate measure are implemented to minimize shrinkage for all known high shrinkage items and other items identified as per stock take counting reports.

    Branch sales reporting

  • Provide timely and accurate reporting to the Regional Retail Manager.

  • Identify improvement opportunities and possible challenges, making recommendations for corrective action to proactively address these.

    Effective merchandising and stock availability assurance

  • Branch is merchandised according to company lay-outs and standards.

  • Promotional displays are erected and placed as per buyers’, suppliers and company requirements.

  • In consultation with Regional Retail Manager, pro-actively plan, monitor and maintain consistent stock range availability and movement according to demand and making alternative arrangements for stock shortages, e.g. inter-branch transfers (IBTs).

    Meeting customer expectations

  • Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization.

    People
    Management


  • Lead, motivate, coach and enable direct reports to meet profitability and customer service standards.

  • Train and develop direct reports according to the core competencies of their roles and ensure coordination of training and the delivery thereof is done in a professional manner.

  • Correctly manage and respond to all disciplinary issues and grievances, when required, in a timely manner.

    Housekeeping, health and safety and compliance assurance

  • Comply with hygiene and housekeeping standards at all times.

  • Consistently adhere to audit and required legislative standards and statutory requirements.

    Qualifications

    Essential

  • Grade 12 qualification

    Experience

    Essential

  • At least two (2) years of retail sales management or supervisory experience

    Desirable

  • Administrative experience

    Knowledge and Skills

    Essential

  • Solid communication and interpersonal skills.

  • Sound numeracy skills.

  • Strong retail sales skills.

  • Bilingual, preferably fluent in Afrikaans and English.

  • Strong supervisory/leadership skills.

  • Merchandising skills.

  • Strong administrative skills.

  • Customer service skills – handling customers.

  • Knowledgeable on payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).

  • In-store stock management knowledge.

  • Supply chain knowledge.

  • Merchandising experiencing standards and principles.

  • Regulatory requirements of various Money Market Transactions.

  • Safety regulations and hygiene standards.

  • Branch-specific retail systems (e.g. ShopPos; OBS).

  • Handling of payments (processes and procedures).

    Desirable

  • Healthcare product knowledge.

    How to Apply

  • For more information and job application details, see; Shoprite Frontshop Manager - Medirite Somerset West Plus Jobs in South Africa


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