Septagus Consulting Nigeria Limited Customer Service Executive Jobs

Septagus Consulting Nigeria Limited Customer Service Executive Jobs


Core Responsibilities

  • Receive customers and address all issues concerning their faulty products.

  • Prepare Job Card for all jobs with proper classification i.e.warranty or non-warranty.

  • Forward all Job Card and faulty products to the service centre supervisor.

  • Preparation of defective parts failure report(Panel, PCB & Compressor )

  • Preparation of daily work report.

  • Daily follow up on the engineers to confirm status of jobs.

  • Responsible for happy calls to customers and dealers.

  • Responsible for spare part request in line with job card details.

  • Responsible for job completion feedback to the customer.

    Requirements

  • Bachelor’s Degree or equivalent.

  • Minimum of 2 years’ experience in a similar role.

  • Proficiency in the use of Microsoft office applications –MS Excel, Word and Powerpoint.



    How to Apply

  • Interested and qualified candidates should send their CV to:

  • recruit@septagusconsulting.com using "Retail Store Supervisor" as the subject of the mail.



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