Senior IT Systems Engineer Jobs in Nairobi, Kenya

Senior IT Systems Engineer Jobs in Nairobi, Kenya


  • Our client is a leading IT solutions provider in the country.

  • They seek to hire a skilled and well-experienced Senior Engineer who will be tasked with the design, installation and support of technological solutions that help organizations of all types collaborate and communicate effectively.

  • The successful candidate should be well versed with various solutions including Cisco, Avaya Collaboration Architecture based solutions including Unified Communications, Telepresence/Video, WebEx, Cloud based solutions, Contact Center solutions, and Call Recording solutions.

    Key Responsibilities

  • Lead a team of engineers during initial installation setup & operation and documentation of work processes & procedures at client premises

  • Lead Implementation and maintenance engineers of all collaboration projects

  • Assist presales teams where required in designing solutions as per customer requirements.

  • Installation and configuration of non-collaboration solutions where required.

  • Responsible for as built documentation for all new installation and network upgrades

  • Responsible for resolution of network failures and problems at client

  • Responsible for maintaining the overall effective operation of the client telecommunications (telephony) and data network systems including design, development, and maintenance

  • Motivate and encourage networking team, build teamwork, and foster a sense of accomplishment

  • Coordinate networking team and the service advisors for support & maintenance of service contracts, follow up on reports and provide recommendation per client

  • Participate in developing short and long-term goals for the networking team

  • Support the internal IT team in installation and support of IP Telephony

  • Liaise with the services and the networking teams during the servicing of contracts

  • Maintain close contact with the presales team when implementing solutions at client’s premises/sites

  • Closely liaise with external customers during implementation and support to foster good relationships that will allow
    continued business

  • Maintain close contact with the Helpdesk during the assigning of calls to the Engineers

  • Closely liaise with Project Management Officer during implementation to ensure smooth execution of the process

    Skills & Qualifications

  • Bachelor’s Degree in Computer Information Systems/Business & Information Technology/Electrical & Electronics Engineering or any other related field

  • Minimum of 5 years work experience, working with System Integrators in the East African Market
    Cisco certifications preferably CCIE collaboration or CCNP collaboration and other non-collaboration certifications.

  • Very Strong Layer 2 & 3 Networking Skills

  • Ability to understand other technologies around Enterprise Networking, Data Center, and Security required

  • Excellent presentation skills

  • Good communication skills

  • Great customer interaction skills

    N.B.

  • 5 years’ experience working with system integrators is a MUST

  • Cisco certification is a MUST

  • Knowledge of technologies around Enterprise Networking, Data Centre & Security is required

    How to Apply

  • If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Senior IT Systems Engineer – Collaboration Systems) to

  • vacancies@corporatestaffing.co.ke on or before Thursday 13th August 2020

    N.B: We do not charge any fee for receiving your CV or for interviewing.

  • Only candidates short-listed for an interview will be contacted.


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