Seed Co Kenya Business Assistant (Receptionist & Customer Service) Jobs
Seed Co Kenya Business Assistant (Receptionist & Customer Service) Jobs; Seed Co Kenya is inviting applications for the position of Business Assistant – Receptionist & Customer Service. Reporting directly to the Human Resources Officer, the role provides professional front office, customer service, and administrative support services while ensuring efficient office operations and maintaining a positive corporate image.
Key Responsibilities
Serve as the first point of contact for visitors, customers, and stakeholders.
Manage reception services, telephone calls, correspondence, and courier services.
Respond to customer enquiries and resolve or escalate complaints promptly.
Maintain customer service records and prepare periodic reports.
Provide administrative support to management and departments.
Coordinate logistics, travel arrangements, and company events.
Maintain employee records, filing systems, and office supplies.
Ensure compliance with company policies and procedures.
Perform any other duties as assigned.
Key Competencies & Attributes
Excellent customer service and communication skills.
Professional, courteous, and presentable.
Strong organizational and multitasking skills.
High level of integrity and confidentiality.
Good planning and coordination skills.
Strong interpersonal and relationship management skills.
Computer literacy with proficiency in Microsoft Office.
Ability to work under pressure and meet deadlines.
Minimum Requirements
Diploma or Bachelor’s Degree in Business Administration, Office Administration, Customer Service, Public Relations, or related field.
2+ years of experience in a similar position.
Experience in front office management, customer service, and administration.
Excellent communication and interpersonal skills.
Proactive and self‑motivated.
How to Apply
Send application letter and detailed CV to: recruitment@seedcogroup.com
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