SBM Bank HR Officer – Employee Experience Jobs in Kenya

SBM Bank HR Officer – Employee Experience Jobs in Kenya



Job Summary:

The role holder is responsible for the execution of a seamless employee experience across multiple touch points in the entire employee life cycle. The individual is expected to review and refresh tools, processes, documentation, and handshakes to establish a 7-star employee experience.

Key Responsibilities:

Coordination of Talent Acquisition

  • Creation and posting of job advertisements both internally and on our careers website

  • Support with long listing and shortlisting of job applicants.

  • Scheduling of interviews, logistical planning, plus constant engagement of hiring managers and candidates,

  • Preparation of interview collateral and Collation of interview outcomes, plus preparation of professional interview summaries, and sending candidate feedback

  • Communicating interview outcomes to both internal and external candidates through available communication channels.

  • Onboarding of new joiners, including managing the documentation, risk and governance processes, and orientation activities

  • Generation, collation, and maintenance of people analytics for multiple reporting purposes including board reports.

    HR Governance

  • Handling and management of employee records, filing and retrieval.

  • Facilitating compliance vetting process - World Check Screening - for all prospective new joiners for purposes of drafting of their offer letters.

  • Triggering and coordinating the pre-employment verification and background checks for all candidates prior to placement.

  • Facilitating timely invoicing and payment for all completed background checks assignments handled by different vendors.

  • Filing of BCCs reports and safekeeping of screening documents.

  • Creation and release of internal organization communication.

  • Dovetail seamlessly with the HR Services team to eliminate any gaps in the employee experience

  • Scheduling and preparation of team minutes.

  • Tracking departmental deliverables.

  • Preparing various HR Reports

    Performance Management Support

  • Administrative support for performance management activities.

  • Collecting and filing signed job descriptions for all new hires.

  • Managing new employees’ confirmation process by tracking, collecting, processing, and filing end of probation review documentation.

  • Timely collation of performance appraisals to ensure timely analysis and reportingPreparation and release of internal communication covering all key milestones in the performance management cycle.

  • Work closely with the Head – Talent Management to deliver a successful employee engagement agenda

    Support Implementation
    of the Culture Transformation Plan


  • Administrative and coordination support of employee engagement tasks e.g. culture initiatives, interbank sports, and other related tasks.

  • Support activities around bank’s culture code – ASPIRE.

  • Participate in organizing bank events and initiatives as guided.

  • Ad hoc support to the Director of HR on various employee engagement assignments.

    Learning Support

  • Administrative support in planning and execution of learning initiatives.

  • Planning and execution of induction programs.

  • Preparing and releasing communication on various trainings including KIP sessions.

  • Securing training venues and blocking participants’ calendars.

  • Tracking attendance of various in-house and external trainings.

  • Collecting and analyzing training data for reporting purposes.

  • Performing any other duties assigned by the Manager, Talent & Learning.

    Other Duties

    Any other duties within the reasonable scope of the job assigned by the line manager.

    Knowledge, Skills, and Experience required for this Role

  • Bachelor's degree in human resource management, social sciences or any other business related field.

  • Associate Member of the IHRM or demonstrate efforts towards membership.

  • Experience working in a fast paced, demanding office environment is an added advantage.

  • Knowledge of labor laws.

  • Familiarity with an HRIS (Human Resources Information System) software is an added advantage.

  • Proficiency in all Microsoft Office applications and or G-Suite.

  • The ability to work effectively within a team.

  • Excellent administrative and organizational skills.

  • Great attention to detail.

    Competencies Required for this Role

  • Planning and organizing

  • Analyzing

  • Problem solving

  • Presenting and communicating

  • Relating and networking

  • Adhering to rules and regulations

  • Confidentiality and Integrity

    How to Apply

    For more information and job application details, see; SBM Bank HR Officer – Employee Experience Jobs in Kenya

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