SBM Bank Bancassurance Sales Representatives - Nairobi Jobs in Kenya
SBM Bank Bancassurance Sales Representatives - Nairobi Jobs in Kenya ;This role drives insurance sales, business development and customer retention through the bank’s bancassurance channel. Responsibilities include increasing insurance penetration, identifying new business opportunities, cross‑selling insurance solutions, implementing sales initiatives, strengthening customer relationships, monitoring performance and ensuring compliance with regulatory standards and company policies.
This is a fixed‑term contract role, renewable based on performance. It offers a fixed monthly retainer plus performance‑based commission, providing stable income while rewarding strong sales performance.
Key Responsibilities
Business Growth & Development – 80%
Drive sales of insurance products within bank branches/segments.
Provide customers with comprehensive insurance consultations and solutions.
Monitor and analyze sales performance and adjust strategies.
Collaborate with management on marketing campaigns.
Ensure compliance with regulatory standards and company policies.
Support Segment/Regional teams to ensure timely insurance business.
Drive insurance penetration into customer database.
Strengthen customer retention.
Compliance – 10%
Ensure compliance with Insurance Act and SLAs.
Review and escalate sales administrative issues as required.
Ensure compliance with business procedure manuals.
Report, track and resolve claims per SLA.
Ensure compliance with Snap checks and internal audit.
Business Fulfillment – 10%
Ensure premiums are collected per laid down procedures.
Zero tolerance to non‑collection.
Ensure all sales are placed through centralized Bancassurance team.
Manage premium refunds raised by sales teams.
Support customers with credit arrangements (IPF, Credit card).
Knowledge, Skills & Experience
Sales and Marketing skills.
Strong interpersonal skills to build relationships with partners, agents and customers.
In‑depth understanding of health insurance products.
Ability to train and support bank staff and agents.
Adaptability to changing market conditions and priorities.
Customer focus and ethical conduct.
Competencies Required
Diploma or Bachelor’s degree from a recognized university.
Certificate of Proficiency in Insurance.
At least 1 year experience in Bancassurance or Insurance Sales.
Understanding of insurance products and processes.
How to apply
For more information and job application details, see; SBM Bank Bancassurance Sales Representatives - Nairobi Jobs in Kenya
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