Save the Children NGO Monitoring, Evaluation, Accountability and Learning Manager Jobs

As a key member of the East Africa regional programme quality support team, you will be responsible for the provision of monitoring, evaluation, accountability and learning support to the regional office and country offices across the East Africa region, focusing on Save the Children’s full spectrum mandate of humanitarian and development programming.

You will specifically provide support through:

  • Coordinating and/or supporting the development of SCI monitoring and evaluation, accountability and learning (MEAL) system and mechanisms for the regional office and for country offices across the region.
  • Ensuring the elements of quality programmes, as defined by the full spectrum Quality Framework (evidence based, learning agenda, thematic excellence, M&E, accountability), are integrated into the overall monitoring, evaluation and management of regional and country programmes
  • Assisting regional and country offices to monitor and evaluate operational quality, using the Quality Framework essential standards, procedures, guidelines and tools
  • Building capacity in M&E, accountability and learning within the region, and to ensure the quality and sustainability of the systems put in place
  • Adapting MEAL support programmes to address the needs of a wide range of staff, including regional office programme and humanitarian staff, country office MEAL staff, country office programme and humanitarian managers, country office senior management, Save the Children members and thematic experts.
    Country Office support to embed MEAL
  • Work with regional and country office humanitarian teams to ensure effective humanitarian MEAL processes and mechanisms are in place, including supporting set up and ongoing technical support of the Output Tracker for humanitarian responses
  • Ensure that the minimum standards of humanitarian relief are maintained in accordance with the Sphere Charter and Red Cross Code of Conduct.
  • Work with the regional office and country offices to embed MEAL components of the Programme and Operational Quality elements of the Quality Framework, while also monitoring compliance
  • Provide technical support on project/programme design, and MEAL, including: situation analyses and child participation; programme frameworks; objectives and indicators; MEAL plans and budgets; data collection and use; baseline; midterm impact considerations; data for decision making and organisational learning; stakeholder participation; and evaluations
  • Provide MEAL support for country annual planning and reporting processes, including assisting country offices effectively utilise reporting tools to articulate impact
  • Support the commissioning of internal and external reviews, evaluations, real-time evaluations and lessons learned exercises by supporting the development of Terms of Reference, participating in evaluations, building local participatory evaluation capacity etc
  • Develop and ensure application of effective monitoring, tracking and reporting systems, tools and templates that (a) enable and enhance regular monitoring of outputs and programme quality across regional and country programmes, (b) generate quality evidence at various programme levels
  • Provide backstopping support where needed to Country Programmes.

    Quality oversight and added value

  • Promote child-focused programming that enables broad, qualitative M&E and learning, rather than just quantitative numbering of deliveries
  • Collaborate with global Save the Children networks, SCI Centre MEAL Manager to review and improve SCI MEAL processes and procures, training and capacity building
  • Develop and implement accountability mechanisms (including the promotion of child-led and participatory MEAL), quality checklists for monitoring the quality of activities, and output trackers where appropriate
  • Champion knowledge management through the sharing of evaluations and lessons learned from regional and country programmes; develop and implement a regional lessons-learned database, including the facilitation of sharing of recommendations and lessons learned from evaluations and other learning initiatives
  • Role model and support the development of an organisational culture that recognises the importance of monitoring and evaluation, quality and accountability

    Capacity Building:

  • Work with the regional office and country offices to identify MEAL training and capacity building requirements, and to develop capacity building plans and coordination mechanisms for training delivery
  • Where agreed,
    provide training for the regional office and country offices on SCI’s MEAL systems, including essential procedures for design and MEAL, country annual planning and reporting, humanitarian Output Tracker processes, and compliance with the newly developed Dual Mandate Quality Framework
  • Support regional teams and country office MEAL managers/teams and thematic advisors (from Members and Global Initiatives) in delivering the specific distance or face-to-face trainings
  • Be the point of contact for country offices for pre-training and post-training support
  • Lead the continued institutionalization of SCI’s MEAL system and other standards, processes, and systems that are integrated with and support SCI’s planning, monitoring, evaluation and reporting requirements
  • Support country offices in the development of induction materials on MEAL for new staff, as well as high quality, professional publications or communications materials that reflect quality programme outcomes.

    Skills and Behaviors (our Values in Practice)


  • Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values


  • Sets ambitious and challenging goals for themselves, takes responsibility for their own personal development and encourages their team to do the same
  • Widely shares their personal vision for Save the Children, engages and motivates others
  • Future orientated, thinks strategically and on a global scale


  • Approachable, good listener, easy to talk to;
  • Builds and maintains effective relationships with colleagues, Members and external partners and supporters
  • Values diversity and different people’s perspectives, able to work cross-culturally.
  • Develops and encourages new and innovative solutions
  • Cuts away bureaucracy and encourages an entrepreneurial approach


  • Honest, encourages openness and transparency, builds trust and confidence
  • Displays consistently excellent judgement

    Qualifications and Experience

  • Degree in relevant field. A degree in relation to monitoring and evaluation (e.g. in knowledge management, evaluation, etc), international development, or in one or more of Save the Children’s thematic areas (e.g. education, public health, nutrition, child protection, child rights and emergency response) is considered a plus.
  • Substantial MEAL experience, with experience of working within a complex and matrix organisation structure and in both development and emergency contexts
  • Substantial MEAL training and capacity building experience preferably in large transition environments and with varied audiences
  • Successful track record of implementing effective MEAL systems, including experience in quantitative and qualitative data collection and management
  • Experience in child-focused programming
  • Experience of supporting and developing programmatic staff with different backgrounds and expertise
  • Experience of building personal networks at field and senior levels- strong team player
  • Culturally sensitive, with highly developed interpersonal and communication skills including influencing, negotiation and coaching
  • Proven analytical and problem solving skills in order to understand the range and content of humanitarian and development programmes and provide practical solutions to operational challenges
  • A flexible and initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise and unpredictable workload, including the ability and willingness to change work practices and hours in the event of major emergencies
  • Willingness to travel within the region and internationally (varying, but could be at least 50% of time)
  • Fluency in English, with strong written and verbal communication skills

    How to apply

    Interested candidates should apply online by 18th June, 2018

    For more information and job application details, see; Save the Children NGO Monitoring, Evaluation, Accountability and Learning Manager Jobs

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