Save the Children Humanitarian information & Communications Manager - Jobs in South Sudan

Save the Children Humanitarian information & Communications Manager - Jobs in South Sudan

The Opportunity:

The Country office is pursuing a progressive change agenda that aims to re-identify how humanitarian action is perceived and delivered in the Country. Whilst budgets are stable or incrementally growing, the scale of humanitarian need is outstripping this exponentially, not only in the Country but across the world.

The humanitarian architectures and normative behaviours based around the Global North providing support to the Global South are being eroded, civil society space is shrinking across the region and an anti-western sentiment is growing. To ensure SC can deliver against its strategy for 2022 - 24 it is imperative that we recognise this need to change, especially within our approaches to humanitarian action.

This function will also help in interpreting, disseminating and influencing change across the country program and select external entities in the Humanitarian Unit's vision, ambition and progress. The progressive nature of the Humanitarian Unit ensures a high level of influence on the future relevance so the presentation is of critical importance.

The Humanitarian Information and Communications Manager (HIC Manager) will play a pivotal role in helping the CO narrate this change through both a macro level story of aid sector reform/rethinking aid as well as the specific emergency responses. The HIC Manager will ensure regular and timely dissemination of humanitarian related issues in the Country office. This includes, but is not limited to:

Country office analysis and foresight products highlighting particular trends, or emergent issues, emergency response updates through coordination with CO info comms leads, innovation and creative solutions to communication challenges. The role will have a variety of audiences that it will be required to cater for, including but not limited to, internal leadership, the regional office, Peer agencies and networks, donors and governments.

Overall, the HIC will ensure that CAT 1 key deliverables taken care of such as communications packs, key messages, situation reports, dashboards, briefings, fact sheets and other information and communications products as required.

In order to be successful you will bring/have:
  • Education to an Advanced degree level in a relevant subject or equivalent field experience
  • Proven experience of developing and managing the production of communications materials for INGOs or other similar organisations in emergencies and in humanitarian crises for a minimum of seven years.
  • Can produce accurate, clear and consistent information and communication outputs relating to both programme support and humanitarian situation - including key messages, Q&A's and factsheets, case studies, press releases, media statements, briefs amongst others
  • Evidence of excellent English verbal and written communication skills for a wide range of different audiences including donors, journalists and the 'general public'. Ability to strategically target a wide range of audiences is essential.
  • Deep understanding of the Country context, the regional context particularly relating to international NGO work
  • Excellent relationship building skills in order to work across all Country Offices, the region and various Members
  • The ability to support the communications team in high-pressure situations, with changing deadlines and priorities, and in a complex humanitarian situation;
  • Understanding of how to manage strategic media engagement in politically sensitive environments
  • Experience in leading information and communication flows between emergency responses and a variety of internal and external stakeholders;
  • Proven ability to work with communities and partners to gather case studies, testimonies and information on the humanitarian situation and on programmes.
  • Excellent IT skills, especially in Microsoft Word, technical aptitude in MS Office.
  • Excellent understanding of communication and information needs across fundraising, media and campaigning activities, as well donor and member requirements and standards;
  • Experience in capacity building and managing humanitarian communications teams;
  • Ability to maintain confidentiality and discretion. Politically and culturally sensitive with qualities of patience, tact and diplomacy;
  • An initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise an unpredictable workload and solve problems quickly with limited support;
  • Ability to fact check, proofread, edit and draft materials;
  • The capacity and willingness to be extremely flexible and accommodating in difficult working circumstances.
  • A good understanding of Save the Children mandate and child focus and an ability to ensure this continues to underpin our support
  • We offer a competitive package in the context of the sector. This role is offered based on national contract terms and conditions.

    The Organisation:
    We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

    We are working towards three breakthroughs in how the world treats children by 2030:
  • No child dies from preventable causes before their 5th birthday
  • All children learn from a quality basic education and that,
  • Violence against children is no longer tolerated
  • We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

    Application Information:
  • Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations. A copy of the full role profile can be found at

  • We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

  • All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

  • Applications received will be reviewed on rolling basis.

    How to apply
    For more information and job application details, see;

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