Samasource Business Intelligence & Analytics Manager Jobs in Kenya

Samasource Business Intelligence & Analytics Manager Jobs in Kenya

About the Job:

  • Reporting to the Head of Operations & Analytics, the Business Intelligence and Analytics Manager must possess problem-solving and analytical skills, along with a strong knowledge of current industry practices, such as different measured profitability approaches.

  • You should understand and use new information for present and future problem-solving and decision-making.

  • The ability to work with other managers and intelligence professionals is vital.

  • Further, you must be able to convey information in a clear and effective manner.

    Key Responsibilities:

  • Build and lead a team of business analysts to facilitate internal and external business insights.

  • Provide data analytics support to drive Global Service Delivery and Operations decisions.

  • Identifying business problems and developing analytic techniques to provide solutions to internal and external teams.

  • Draw on strong business and statistical knowledge to organize research or development projects, including identification of relevant data points, data extraction and transformation, data model building, and visualizations.

  • Lead the BI and BA team to build the skills, and processes and collaboration with other teams necessary to improve solution delivery speed and improve end-user satisfaction.

  • Expert guidance – Understand underlying business challenges and communicate accurate data insights that enable confident, effective decision making.

  • Manage reporting on a variety of areas, driven by data. The “report/dashboard” expert of the company.

  • Develop an advanced understanding of industry trends, metrics, and KPI benchmarks.

  • Drive BI and analytics tooling discussion and evaluations to ensure we have the right technology
    at each stage of our scale.

  • Using data visualization and other data-gathering methods to either provide internal strategic direction or guide decisions for other teams.

  • Prepare data gathering and reporting solutions as change processes are implemented.

  • Supervise a team of analysts across a wide range of projects.

  • Acts as a GSD leader to assist in providing independent review and evaluation of business information; Support Global Compliance team.

    Minimum Qualifications:

  • BA in Business Intelligence preferred or Statistics/finance/analytics

  • Minimum of 3 years working in BI/BA roles.

  • Team management experience.

  • Experience in a rapid change, rapid growth environment preferred.

    Preferred Qualifications:

  • Excellent communication and interpersonal skills combined with an executive presence

  • Self-motivated to learn new concepts and participate in new projects

  • Strong organizational and analytical skills.

  • Demonstrated leadership experience; the ability to develop and coach a team

  • Ability to collect, combine and analyze information under challenging conditions

  • Strong attention to detail

  • Strong management and mentoring skills

    How to Apply

  • For more information and job application details, see; Samasource Business Intelligence & Analytics Manager Jobs in Kenya

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