Sales Administrator Jobs in Kenya

Sales Administrator Jobs in Kenya

  • Sheer Logic Management Consultants is seeking to engage a dynamic individual for Sales Administrator – Eldoret position for one of our clients.

    Duration: 5 Months – Reliever

    Station: Eldoret

    Job Responsibilities:

    Area 1: Order Generation:

  • Actively engage distributors in liaison with the sales team for orders based on the distributors stocks and stock availability

  • Receive the order via mail and fill it in the sage system to generate an order document.

  • Key in customer orders in an accurate and timely manner.

  • Ensure delivery turnaround time of 24 hours for customer orders.

  • Advice customers on stock-outs, promotions and new products with the aim of influencing orders.

  • Prepare daily consolidated sales, out of stock, daily sales tracking.

  • Ensure all the customers’ orders are fully processed, dispatched and delivered.

  • Ensuring customer’s cheques are deposited as per dates written on cheque and share a tracking report on weekly basis.

  • Delivery trucks utilization management and tracking.

    Area 2: Order Processing & Charging

  • Liaise with the Credit Controller to confirm the credit status of customers for all credit sales.

  • Monitoring and seeking approval for administering the issuance of Credit/Debit Notes as appropriate.

  • Prepare daily consolidated sales, out of stock, daily sales tracking and accounts statement reports

  • Accurately charge orders in duly approved customer accounts and forward for verification.

  • Processing invoices once the goods are
    removed from the warehouse.

    Area 3: Handling Good Returns

  • Capture Good returns and follow up with QSHE for replacements.

  • Ensure the credit notes are processed and issued to the customer.

  • Inform the customer once the process of returns is complete.

  • Sensitize our customers on goods return policy and procedures.

    Area 4: Customer Care

  • Receive, address or route any customer queries appropriately.

    Minimum Qualifications

  • A minimum of a Diploma in a business field.

  • Partial (Level II) Professional qualification in Finance or Accounting.

  • At least 2 years’ experience in a similar organization.

  • Practical experience in use of MS packages and ERP systems.

  • FMCG industry.


  • Interpersonal skills to effectively communicate with and manage customer expectations.

  • Good knowledge of products

  • Good communication skills

  • Excellent customer service skills

    How to Apply

  • Send your updated CV to

  • by 3rd November 2020.

  • Clearly indicate the job title.

  • Only shortlisted candidates will be contacted

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