Safaricom SRE CVM_Support Jobs in Kenya

Safaricom SRE CVM_Support Jobs in Kenya; Reporting to the CRM Operations & Order Management SRE Lead, the position holder will provide support and maintenance of CVM platform and ecosystem. This role will be responsible for monitoring the CVM ecosystem to ensure availability including performance tuning, bug fixing, system patching, and change deployments (DevOps).

Responsibilities

Key Responsibilities

Monitoring, troubleshooting, configuration and deployment of services in production.

Actively participate in defining strategy, roadmaps and architecture design for the CVM Platforms.

Optimize and streamline logging and alerting, automate daily operations and optimize server
processing capabilities.

Be a gatekeeper of all deployments made to production environment, ensuring minimum quality requirements are met before allowing the same to production.

Enhance processes and DevOps to improve delivery and increase efficiency by focusing on continuous improvement.

Embrace a DevSecOps culture by ensuring all developed products and Services are gracefully handed to operations for support.

Load-balance traffic across different available clusters during deployment for continuous service availability across the organization.

Develop and continuously update a knowledge base of best practice for CVM products and Services.

Collaborate with both Technical and Business teams to ensure seamless deployment of products.

Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.

All employees have a

responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.


Qualifications

Qualifications

BSc. Degree in Telecommunication Engineering/Electrical & Electronics engineering/Computer Science/IT.

2 years’ experience in a busy IT environment or Software Engineering with good knowledge backend programming languages such as Java, Python, Go and or their associated frameworks
Software Engineering methodologies including Agile-oriented development.

Proficiency in networking protocols – TCP/IP, DNS and load balancing.

Working knowledge in Unix systems, Kubernetes and Databases – Oracle, MySQL or POSTGRESS.

Working knowledge of security encryption solutions – SSL, firewalls, VPN, IPsec

Strong experience in programming/scripting language(s) – Python, Perl , Shell or equivalent.

3rd Party RESTful API integration, PHP, MySQL, SQL server, web service working knowledge preferred.


How to Apply

For more information and job application details, see; Safaricom SRE CVM_Support Jobs in Kenya

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