Safaricom Sales Account Relationship Manager Jobs in Kenya

Safaricom Sales Account Relationship Manager Jobs in Kenya


We are pleased to announce the following vacancy in the Enterprise Sales & Retention – Large Enterprise and Public Sector within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Sector Manager - Enterprise Sales & Retention - Corporate & Public, the position holder will develop and manage relationships and service experience among Financial Services and Insurance (FSI) Organizations to ensure growth, profitability and retention.

Job Requirement

  • To identify growth, upselling and cross-selling opportunities within FSI Sector i.e. Banking, Micro-Finance, Sacco’s and Insurance Organizations
  • Develop Strategic plans for Account/ Relationship engagement and ensure implementation of tactical plans including pipeline management
  • Develop strong relationships at CXO level within the Target Market List (TML) and wider Buying Centers to understand mid-to-long term Organizations objectives.
  • Drive identification and adoption of relevant segment propositions
  • Formulate Account Development Plans, Opportunity Roadmaps and Pipeline Management for sales cycle
  • To effectively manage the existing and new accounts through improved customer experience by managing end to end process and
    ensure compliance to service agreement requirements
  • Develop and execute customer ring fencing strategies in FSI Vertical
  • To respond to enterprise customer related issues so as to provide consistent quality of service and get excellent customer rating
  • To prepare weekly and monthly reports on Sales Performance and Market Insights from day to day engagements.


    Job Requirements

  • Degree in Commerce/ ICT or Business related;
  • Sales experience of 4-5 years preferably managing in a B2G or B2B environment;
  • Knowledge/ Work experience in ICT and Financial Sector will be an added advantage;
  • Strong relationship building skills, preferably from a major blue chip company;
  • Drive identification and adoption of relevant segment propositions

    Safaricom Sales Account Relationship Manager Jobs in Kenya

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