Safaricom Principal Sales Officer – Capacity & IP Services Jobs in Kenya

Safaricom Principal Sales Officer – Capacity & IP Services Jobs in Kenya



Detailed Description

Reporting to the Senior Manager – Wholesale Services, the position holder will;

  • Grow Wholesale International Capacity & IP revenues.

  • Develop an effective retention strategy to minimize churn.

  • Optimal Capacity Asset Management.

  • Manage Key relations & partnerships.

  • Identify and scope Business Opportunities at key networking events regionally & internationally.

    Key Responsibilities

    Grow Wholesale International Capacity & IP revenues

  • Achieve set revenue targets as per capacity objectives.

  • Development of a 12-month rolling sales pipeline.

  • Identify global growth prospects and specific opportunities with EA region for Fiber, Satellite, Microwave.

  • Identify and analyze operator capacity needs and requirements and ensure operator needs are fully understood and correctly dimensioned.

  • Work with International Data/IP partners or providers to meet the needs of the business by developing a clear annual review calendar that can identify areas of collaboration and potentially new revenues.

  • Use a clear and well –documented process methodology for locking business to avoid delayed implementation and poor client engagement.

  • Weekly prepare a report showing various engagement milestones of operator on-boarding process to ensure ease of billing for services required.

    Develop an effective retention strategy to minimize churn

  • Work to develop and execute customer ring fencing strategies.

  • Develop and share periodic reports on customer concerns on products.

    Manage Key relations & partnerships

  • Prepare and maintain an effective annual calendar that optimize the relationships with various operators, partners, Satellite & outsourced roaming providers to enhance competition.

  • Develop an
    effective framework for monitoring effective partnerships.

  • Explore new partnership opportunities that create opportunities for growth.

    Attend Key networking events

  • Identify and plan for all known key events touching on IP& Capacity, Satellite, Interconnect and SMS.

  • Attend at least one key networking event annually.

  • Document and implement learnings for the benefit for the business.

    Qualifications

  • A recognized University Degree in a Business-related field; Master of Business Administration degree is an added advantage.

  • Experience and technical skills in telecommunications industry and sound knowledge of International Telecommunications Services is a mandatory requirement.

  • At least 3-5 years’ work experience in the telecommunications sector which must include establishing and managing international carrier relations and interconnection arrangements.

  • At least 3 years sales experience. Experience in projects management is an added advantage.

  • Strong relationship-building and customer retention skills preferably from a major blue-chip company and ISP’s.

  • Ability to inspire and manage a sales team.

    How to Apply

    For more information and job application details, see; Safaricom Principal Sales Officer – Capacity & IP Services Jobs in Kenya

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