Safaricom Manager M-Pesa Configuration Centre of Excellence Jobs in Kenya

Safaricom Manager M-Pesa Configuration Centre of Excellence Jobs in Kenya


  • We are pleased to announce the vacancy for Manager M-Pesa Configuration Centre Of Excellence, Mobile Payments within Mobile Payments Solutions in M-PESA Africa. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Detailed Description

  • Reporting to Principal Manager, Business Analysis, the role holder will provide line management and leadership to a team of geographically dispersed M-Pesa configuration analysts – the Centre Of Excellence (COE) for M-Pesa configuration.

  • COE supports two business critical platforms – the mobile money platform (G2) and associated anti-money laundering system (SIRON).

  • The role is to oversee and support activities to implement and maintain centralized control of configuration changes on Siron, for all markets.

  • Additionally the role will support local M-Pesa markets and core project teams with Mobile Money platform expertise and consultancy to support platform configuration initiatives on G2.

    Job Responsibilities

  • Provide leadership and management to a team of CoE Configuration Analysts.

  • Lead the consultancy services provided by the COE for M-Pesa G2 Business configuration for all markets and requesting projects.

  • Engage with market teams for best practice sharing and knowledge transfer on both SIRON and G2 workflows and configuration models.

  • Support the process for progression of Service Requests and Change Requests from markets and other stake-holders related to SIRON configuration changes.

  • Manage the team backlog and priority in line with agreed stakeholder expectations

  • Oversee the creation of service packages for G2 and SIRON configuration solutions to appropriate quality standards

  • Engage with Risk and Compliance teams on product risk assessment process, and adherence to Vodafone compliance standards.

  • Provide reporting to Group Compliance and market stakeholders on updates of scenarios, configuration and reports across markets, escalating issues when appropriate.

  • Review effectiveness of Watchlist screening by testing against third party assurance toolset
    (SWIFT) to ensure that screening in NAP is working correctly.

  • Maintenance of quality documentation on SIRON configuration per market.

  • Be the first receiver of requirements raised by Markets, Group Compliance and other Vodafone business areas.

    Job Requirements

  • At least 8 years’ experience with a proven track record of successful delivery in a senior project or operational role.

  • At least 5 years’ experience of team leadership, managing and mentoring others

  • At least 2 years’ experience in operational change management / change control

  • Experience of software development lifecycle is essential, in agile and waterfall methodologies

  • Strong understanding of the financial services industry (e.g banking, mobile money, retail financial services).

  • Experience working with credit and loan propositions

  • Strong process and analytical skills, able to identify solutions to complex problems.

  • Strong business and customer focus.

  • Ability to work proactively within a demanding environment, being a key contributor to a fast-moving product development process.

  • Ability to communicate and influence with tact and diplomacy.

  • Ability to build relationships within a multi-national, high-growth environment.

  • Demonstrable numerical, analytical and verbal skills, in particular well-developed written and verbal communication skills in English.

  • Experience working within a multi-national team and serving customers from multiple countries would be of benefit.

  • Formal Anti Money Laundering qualification would be an advantage

    How to Apply

  • For more information and job application details, see; Safaricom Manager M-Pesa Configuration Centre of Excellence Jobs in Kenya


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