Safaricom Kenya Senior Solutions Architect (Digital Platforms) Jobs
Role Purpose
Provide comprehensive HR support across employee administration, recruitment, employee relations, performance management, staff development, and implementation of HR policies and procedures.
Support effective people management and ensure HR practices comply with applicable labour laws and organizational policies.
Key Responsibilities
Maintain accurate and up-to-date employee files and HR records in line with statutory and organizational requirements.
Prepare employment contracts, offer letters, confirmation letters, termination letters and other HR documentation.
Handle HR enquiries and provide timely support to employees and management.
Review departmental timetables and staff coverage to support effective workforce deployment.
Collect, analyze and prepare HR reports and workforce data for management.
Support employee relations by handling grievances, disputes and employee concerns fairly and promptly.
Participate in disciplinary meetings, take accurate minutes and ensure disciplinary documentation is properly completed and filed.
Support recruitment and selection processes, including job advertising, CV screening, background checks, interviewing and preparation of recruitment reports.
Maintain personnel files and ensure all recruitment and onboarding documentation is complete.
Support performance management processes, including appraisals, performance feedback and Performance Improvement Plans (PIPs).
Prepare and consolidate performance appraisal reports for management review.
Conduct and coordinate employee coaching, counselling and performance follow-ups where required.
Support implementation and review of HR policies, procedures and programmes in line with labour laws.
Support payroll and personnel administration and ensure HR information is accurate and up to date.
Support employee training and development initiatives, including training needs assessments and development plans.
Coordinate onboarding and ensure employees and trainees meet required documentation and statutory compliance requirements.
Develop and maintain positive working relationships with employees and management.
Support HR planning and implementation of HR initiatives aligned with organizational
needs.
Stay informed on HR trends, labour requirements and developments relevant to the healthcare environment.
Ensure compliance with workplace health, safety and environmental requirements.
Perform other HR-related duties as assigned by management.
Key Competencies and Skills
Strong knowledge of HR practices, procedures and employment legislation.
Strong employee relations and conflict management skills.
Excellent communication and interpersonal skills.
Strong organizational and time-management skills.
Good understanding of performance management and employee development.
Ability to handle confidential and sensitive employee information with integrity.
Strong teamwork and adaptability.
Good analytical and reporting skills.
Ability to work independently and manage multiple HR activities effectively.
Proficiency in HRMIS and Microsoft Office applications.
Minimum Requirements
Diploma or Bachelor’s Degree in Human Resource Management.
Membership with the Institute of Human Resource Management (IHRM) in good standing.
Minimum two (2) years of relevant Human Resource experience within the healthcare sector.
Good understanding of HR administration, employee relations, recruitment and performance management practices.
Experience supporting employee relations, recruitment, HR administration and performance management processes.
Proficiency in Human Resource Management Information Systems (HRMIS).
Strong communication, organizational and interpersonal skills.
How to apply
For more information and job application details, see; Safaricom Kenya Senior Solutions Architect (Digital Platforms) Jobs
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