Safaricom Kenya M-Pesa Africa: Executive Head of Product – Digital Jobs
Safaricom Kenya M-Pesa Africa: Executive Head of Product – Digital Jobs;M‑Pesa Africa is the largest FinTech in Africa, serving over 60 million customers and 5 million businesses across Financial Services, Enterprise, Merchant, and Retail. With headquarters in Nairobi and Johannesburg, M‑Pesa operates in Kenya, Tanzania, DRC, Lesotho, Ghana, Egypt, Ethiopia, and Mozambique.
The Executive Head of Product – Digital (EHOD – Digital) will champion the digital transformation of M‑Pesa as millions of customers and merchants transition from feature phones to smartphones. This role is the “linchpin” between engineering teams and the business, ensuring customer‑centric design, industry alignment, and stakeholder engagement.
Key Responsibilities
Champion App Product Strategy & Execution
Own the vision for the consumer fintech app across 7 markets
Lead 80+ people across Engineering, UX, and Product to achieve delivery
Drive roadmap development, incorporating industry and customer research
Advocate for superior customer experience via UI/UX and customer journeys
Prioritize product backlog for business impact and customer experience
Rally cross‑functional teams (developers, analysts, architects, delivery managers, operations) to deliver results
Spearhead Partnerships to Drive Innovation
Define partnership strategy for loyalty and rewards to drive engagement
Negotiate commercial and product terms with 3rd parties across 7 markets
Support legal contracting and business development initiatives
Build Trusted Advisor Relationships
Co‑develop launch and go‑to‑market plans with local
product managers
Provide strategic support on digital strategy and business case
Drive commercial rationalization of service roadmaps across multiple markets
Qualifications
Core Competencies, Knowledge & Experience
Strong knowledge of mobile money, fintech, and financial services
Experience with emerging market consumers and multicultural sensitivity
Deep understanding of digital product lifecycle and mobile/software development
Experience with Agile/Lean management
Strong analytical, structured thinking, and business acumen
Results‑driven self‑starter with solid influencing and negotiation skills
Education & Experience
Minimum 8 years’ professional experience, with at least 5 years in digital product management at a fintech, bank, or digital business
Bachelor’s degree required; Master’s degree preferred
Certification in Scaled Agile Framework
Passion for driving mobile money growth and innovation
How to apply
For more information and job application details, see; Safaricom Kenya M-Pesa Africa: Executive Head of Product – Digital Jobs
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