Safaricom Kenya Lead - Converged Business Solutions Jobs



Responsibilities

  • Define and manage end‑to‑end enterprise solutions portfolio across connectivity, payments, fixed/mobile voice, and VAS.

  • Drive convergence across GSM, cloud, security, business applications, and fintech propositions.

  • Build segment‑specific converged solutions (SMEs, large enterprises, public sector).

  • Develop industry‑aligned solution frameworks for Government, BFSI, Health, Manufacturing, and Transport.

  • Ensure commercial viability, margin accretion, and lifecycle governance of enterprise solutions.

  • Standardize and build reusable solution templates to reduce bespoke dependency.

  • Partner with Technology to validate feasibility, integration, and roadmap alignment.

  • Embed AI, automation, and emerging technologies into enterprise portfolio.

  • Design automated digital journeys for business customers and sales teams.

  • Define partnerships framework and device strategy for enterprise solutions.

  • Lead launch, growth, and sustenance plans for converged solutions.

  • Coach and mentor leadership team, drive diversity, inclusion, and succession readiness.

  • Institutionalize functional academy, playbooks, and digital‑first innovation models.

  • Champion cross‑functional collaboration, change management, and adoption of emerging technologies.

    Key Accountabilities

  • Enterprise solutions portfolio architecture and taxonomy.

  • Convergence and integrated proposition design.

  • Industry‑aligned solution development and compliance frameworks.

  • Commercial viability validation and lifecycle governance.

  • Solution standardization, reusability, and scalability.

  • Technical architecture alignment with capacity planning and integration.

  • Innovation and emerging technology integration.

  • Leadership, talent development, and governance.

    Qualifications

  • Bachelor’s Degree in Business, Economics, Telecommunications, Computer Science, IT, or related field.

  • Master’s Degree in Business Administration, Technology Management, or Digital Transformation preferred.

  • 10–12 years’ progressive experience in enterprise
    ICT solutions.

  • Demonstrated expertise in converged solutions spanning connectivity, cloud, IoT, and digital platforms.

  • Strong understanding of ICT architectures, API ecosystems, cloud‑native frameworks, and DevSecOps.

  • Experience in product lifecycle management, solution launch governance, and roadmap planning.

  • Certifications in Cloud (AWS, Azure, Google), Enterprise Architecture (TOGAF), Cybersecurity, or Project Management (PMP, PRINCE2) preferred.

  • Strong commercial acumen with ability to assess profitability and pricing frameworks.

  • Experience partnering with hyperscalers, OEMs, and system integrators.

  • Analytical capability with proficiency in solution modeling and performance dashboards.

  • Commitment to innovation, responsible technology deployment, and adherence to Safaricom’s Code of Conduct.

    How to apply

    For more information and job application details, see; Safaricom Kenya Lead - Converged Business Solutions Jobs

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