Safaricom HR Service Delivery Analyst Jobs in Kenya

Safaricom HR Service Delivery Analyst Jobs in Kenya

Brief Description

Reporting to the Chapter Lead, HR Service Delivery, the position holder will be responsible for ensuring best-in-class new employee on-boarding experience and assessing the quality the quality of new hires. They will also be responsible for ensuring timely execution and completion of a seamless workflow for each new employee. Additionally, this role provides administrative employee services support.

Responsibilities

Work with HRBPs and Line managers to ensure best-in-class new staff orientation and induction that provides world-class employee experience.

Ensure all new employees including temps and contractors are issued with tools of trade, starter packs and contract letters.

Acts as first point-of-contact for new hires during the first 90 days.

Facilitate the collection of all statutory documents from new hires at point of entry.

Conduct and evaluate results of 30-, 60- and 90-day surveys to uncover on-boarding concerns and establish quality of hire.

Work with HRBPs and line managers to ensure all new hires have documented performance reports and probation reviews on Oracle prior to confirmation.

Ensure confirmed new hires receive confirmation letters and

their records have been updated on Oracle.

Continuous improvement of the on-boarding process including employee experience.

Maintain HR data integrity by ensuring the accuracy and consistency of input data.

Qualifications

Must have technical / professional qualifications:

Bachelor’s Degree and Higher National Diploma in HRM and /or CHRPK

A minimum of 2 years’ relevant experience

Strong administrative skills with a flair for technological enhancements

Experience with HR information Systems and standard software

Good working knowledge of HR practices and labor legislation.

The ability to work with sensitive and confidential information.

How to Apply

For more information and job application details, see; Safaricom HR Service Delivery Analyst Jobs in Kenya

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