Safaricom Engineer - Enterprise Core Support Jobs in Kenya

Safaricom Engineer - Enterprise Core Support Jobs in Kenya; Reporting to the Manager - Enterprise Core Support, the role holder will provide leadership in fault resolution, configuration, quality assurance, software management, system integration, testing in IP Enterprise Core network Domain

Key Responsibilities

Timely and effectiveness in resolution of all incident tickets as per the SLA (Fault resolution process and SLA) to ensure closure within the predefined period in the fault resolution process

Effective implementation and planning of change requests in ENTERPRISE CORE network to ensure no unplanned incidents due to change

Ensure Newly accepted ENTERPRISE CORE network element to be 100% functional with all modules tested and without alarms and are monitorable from SOC

Active participation and resolution of quality related cases

Resolution of all identified issues on NMS within 8 hours from detection

All the ENTERPRISE CORE services are implemented with 100% accuracy on availability targets

Overall ENTERPRISE CORE Network Elements availability and reliability of greater than 99.99% in a year

All the NMS operating with full FCAPS functionalities with at least 99.99% availability and accurate weekly backup

Perform BCP and disaster recovery as per BCP plan and schedule · Adhere to processes and procedures for the ENTERPRISE CORE network

Proactively resolve issues on ENTERPRISE CORE network to ensure 100% network availability.

Remove configuration and power down old legacy equipment to save on space and power

Qualifications

BSC degree in Electrical /Electronics/Telecommunications/ IT with 3 years’ experience with 2 years in a specialized role in a busy telecommunications environment as lead engineer in IP network projects.

Thorough Knowledge in IP network performance monitoring and optimization tools ·

Communication and interpersonal skills

Trouble shooting and problem-solving skills · Working knowledge of process improvement practices

Certifications in Networking (CCNP,CCIE /HCNP,HCIE certifications or equivalent)

Network design, implementation and support experience, including working knowledge of IPv6 addressing and segment routing.


How to Apply

For more information and job application details, see; Safaricom Engineer - Enterprise Core Support Jobs in Kenya

Find daily jobs in Kenya.Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!