Safaricom E – Commerce Lead Jobs in Kenya

Safaricom E – Commerce Lead Jobs in Kenya



We are pleased to announce the following vacancy E – Commerce Lead within Business Development Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Head of Venture Management, the E – Commerce Lead will be responsible for developing, driving and implementing Safaricom’s e-commerce strategy to maximize sales, with a persistent emphasis on customer acquisition, conversions and maximizing Average order Value (AOV). This will incorporate our digital marketing strategy and social media marketing.

Key Responsibilities

  • Develop, own, drive and implement the overall e-commerce strategy to ensure revenue growth through increased customer acquisition, conversion and AOV.

  • Responsible for collaborating with cross-functional partners to manage all aspects of the eCommerce business including, business planning, website design, customer service, web analytics and web technologies.

  • Analyzes and assesses the effectiveness of all existing operations and current needs based on new technology and market competition.

  • Serve as a liaison and primary point of contact within the eCommerce organization for cross functional partners acting as a project manager to evaluate, prioritize, develop, manage, implement and test eCommerce initiatives and ROI of each activity.

  • Continually assess the capability of E-Commerce systems ensuring they are appropriate for the current and future
    business as defined by the strategic plan.

  • Continually review the relevance and commercial potential of new areas of digital development, and make recommendations to the Director.

  • Identify and validate new strategic product category opportunities across several Brands.

  • Utilize analytical skills and ability to work with category management, market research and data to determine market and product strategies.

  • Develops business plan and annual budget for e-commerce function. Supervises development efforts including content design and update.

  • Build and direct a cohesive team of internal and external personnel to effectively develop eCommerce solutions.

    Qualifications

  • Degree in Marketing with Online Marketing experience.

  • 10 – 15 years e-commerce experience with proven ability to develop/implement a successful e-commerce strategy.

  • Experience with web analytics tools (Web trends, Ominiture).

  • Project management.

    How to Apply

    For more information and job application details, see; Safaricom E – Commerce Lead Jobs in Kenya

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