Safaricom Business Governance and Operations Lead - Jobs in Kenya

Safaricom Business Governance and Operations Lead - Jobs in Kenya

We are pleased to announce the following vacancy of Business Governance and Operations Lead within the Channels & Distribution Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description
Reporting to the Head Route to Customer, the position holder will be responsible for tracking business results, performing cost-benefit analyses and monitoring key OKRs

  • Identify areas of efficiency across all business procedures
  • Monitor daily operations and address potential issues when they arise
  • Oversee processes that meet business objectives and ensure compliance
  • Monitor financial data vis a vis performance and recommend solutions that will improve performance
  • Manage data collection for updating operations metrics to achieve productivity targets, reduce cost per unit, and deliver excellent customer service
  • Spearhead audits, and ensure implementation of the recommended audit actions
  • Provide advisory support management on designing, implementing and enhancing business controls
  • Facilitate the flow of information to the Regions on key actions that can be taken to uplift performance
  • Provide business insights to address key issues in trade affect delivery of key OKRs
  • Partner with cross-functional teams to improve proprietary tools and systems
  • Coach, guide and lead the Business Governance and Operations team
  • Ensure that the team delivers business expectations and that the team is fully motivated, engaged
    and energized

  • At least +6 years management of sales experience in a fast-paced organization
  • Strong general and financial management & operations
  • Qualified accountant (ACCA/ACA or CIMA)
  • A proven track record in drawing on experience when making decisions and analyzing plans
  • Proven ability to lead audits and implement Governance structures.
  • Experience in the use of data analysis tools such as IDEA, ACL.
  • Experience in managing business operations.
  • People management, with the demonstrated ability to motivate and grow high performing teams.
  • Financial and account reporting experience
  • Excellent reporting, communication and stakeholder engagement skills
  • Strong interpersonal skills and ability to communicate with all levels of management.
  • Proven ability to self-start and effectively manage multiple assignments.
  • Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA) qualification will be an added advantage.

    How to apply
    For more information and job application details, see; Safaricom Business Governance and Operations Lead Jobs in Kenya

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