Sacco Head of Credit Management Jobs in Kenya

Sacco Head of Credit Management Jobs in Kenya

Reporting to Chief Executive Officer (CEO), this position is accountable for the entire
credit management process, including the consistent application of a credit policy, periodic credit reviews of existing members, and the assessment of the creditworthiness of potential members/customers, with the goal of optimizing the mix of the Sacco’s loan portfolio and bad debt losses.

The incumbent jobholder oversees the operations of the following key
functional areas – credit control, loans management and records management in the Sacco.

Develops, coordinates and reviews sound policies, guidelines and procedures for the
respective functional areas.

Key responsibilities include:


  • Leads the Credit Management team members to deliver all planned and agreed department and individual performance targets to ensure that the various sections are efficient and value adding to the Society.


  • Maintains a department organizational structure enough to meet all goals and
    objectives to include a full proof succession plan
  • Manages, trains, up-skills, motivates, retains and participates in the recruitment
    of Credit Management staff
  • Measures department performance with appropriate metrics
  • In liaison with the Security Section, conducts vetting of Credit Management staff
  • Manages relations with Credit Reporting and Fraud agencies Operations:

    Credit Control Operation

  • Effective and efficient management of the Credit Control ensuring
    that members loan accounts are promptly updated, and defaulters are tracked and
    followed up for recovery
  • Reviews credit reports from the Credit Control Manager and submit them to Credit
  • Recommends loan recovery strategies for bad debts to the Credit Committee.
  • Identify, draft, develop and implement operational processes, policies and
  • Implements the Sacco’s Credit Policy
  • Meets set deliverables by the CEO and the Board
  • Regularly reviews and updates the Credit Management Operational Policies
  • Analyze the performance of existing member’s loans and prepares appropriate
  • Recommends changes in the Credit Policy to the CEO and the Board
  • Devise risk management strategies in conjunction with the Risk Management
  • Monitors member’s loan performance and prepares appropriate reports
  • In liaison with the Credit Control Manager, reviews members loans applications
    with a view to reject or accept.
  • Keeps abreast of best practice methods and trends and recommend to CEO and the
  • Prepares monthly, quarterly and annual reports on the operation of the
  • Customer Service.
  • Ensures
    that the Credit Management
  • Department delivers its services efficiently and effectively in line with the customer service charter.

    Records Management

  • Ensures that the members records are regularly updated maintained safely and
    care easily retrievable.

    Compliance, Corporate Governance and Control.

  • Ensure corporate governance in the department
  • Ensures compliance with the credit policies and guidelines of the Society
  • Liaise with External Auditors and SASRA to ensure that all credit transactions are compliant with existing regulatory instruments and accounting standards.
  • Ensure compliance with the statutory reports and returns (SASRA, CBK).
    Risk and Controls.
  • Develops and ensures implementation of full proof fraud prevention systems and process in the department
  • Ensure timely response to the External Auditors Management Letter.

    Managing Stakeholder Relationships.

  • Maintain a good working relationship with banks and financial institutions with the aim of securing the funds necessary for the operations of the Society, the attainment of its development and investments plans.

    People Management

  • Sets goals/Objectives for the Head of Sections in the department
  • Appraises head of sections and makes appropriate recommendations
  • Recommends cases of discipline to the HR department for review and onward transmission to the disciplinary committee for appropriate action.
  • Coaches and mentors’ departmental staff
  • In liaison with HR department, identifies staff training needs and recommends them for relevant training to enhance their capacity.

    Other responsibilities
  • Performs any other responsibilities as assigned from time to time.

    Candidate should have: -

  • 10 years of experience
  • Bachelor’s degree in business relevant field
  • Professional qualification either CPA (K) or ACCA (Final)
  • Member of ICPAK with good standing

    Technical Skills such as: -

  • Business savvy,
  • Accounting,
  • Marketing, Management skills,
  • Computer skills, Customer Service Skills and
  • Innovation.

    How to Apply
  • Interested candidates should apply online by 8th February 2019
  • For more information and job application details, see; Sacco Head of Credit Management Jobs in Kenya

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