Rigo Microfinance Bank Recovery Officer Jobs in Nigeria

Rigo Microfinance Bank Recovery Officer Jobs in Nigeria



Tasks and Responsibilities
  • Handle customers questions or complaints.
  • Negotiate payoff deadlines and payment plans.
  • Build trust with debtors.
  • Identify gaps in the system and recommend solutions.
  • Keep track of assigned accounts to identify outstanding debts.
  • Plan course of action to recover outstanding payments.
  • Locate and contact debtors to inquire of their payment status.
  • Negotiate payoff deadlines or payment plans.
  • Investigate and resolve discrepancies.
  • Create trust relationships with debtors when possible to avoid future issues.
  • Update account status and database regularly.
  • Alert superiors of debtors unwilling or unable to pay when necessary.
  • Comply with requirements when legal action is unavoidable.

    Requirements and Skills
  • Minimum of a B.Sc in any field is preferred for organizational abilities and attention to detail.
  • 1 - 2 years experience as a recovery officer.
  • Proven experience as debt collector.
  • Experience in working with targets and tight deadlines.
  • Knowledge of relevant legal requirements.
  • Working knowledge of MS Office and databases.
  • Excellent communication and people skills.
  • Apt in negotiating and persuading.
  • Ability to be polite and compassionate without lacking confidence.
  • Must reside around AJah, Awoyaya, Ibeju Lekki axis.

    How to Apply

    Interested and qualified candidates should send their Resume / CV to: career@rigomfb.com using the Job Title as the subject of the mail.

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