Revenue Management Support Engineer Careers in Kenya

Revenue Management Support Engineer Careers in Kenya


Brief Description:

Reporting to the Support Manager Revenue Management, the position holder will work with the Revenue management Support, planning and products team and will be expected discharge duties towards supporting and maintaining the system within the set KPIs.

Detailed Description

Overall, the Support engineer will be charged with:

  • Support and maintenance of the revenue management system
  • Implementation and integration of new hardware/software
  • Installation and integration projects
    Optimization of existing systems and Internal
  • Process Improvement
  • Addressing customer complains
    Bill run
  • Ensuring uptime of the revenue management systems
  • Responding to Faults and on call for emergency response
  • Optimization and automation of operational tasks
  • Analyze IN network on a weekly basis against the KPI
  • Reporting on systems performance, tickets and incidents

    Job Requirements

  • A degree in IT, computer science, Telecommunication or Electrical Engineering
    Strong Linux/Unix skills, scripting
  • Strong database skills
  • Software development skills; Java or python programming is a must
  • Strong analytical and problem solving abilities.
  • Excellent verbal and written communication skills.
  • Team player.
  • Organized and detail oriented.
  • Experience of Huawei Convergent Billing System (CBS) will be an added advantage
  • Knowledge of GSM technologies

    How to Apply

  • If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role, clearly quoting the job title and job reference to the address below:

    info@techsavanna.technology by 10th February, 2019

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