Restaurant Supervisor Jobs in Thika, Kenya
Restaurant Supervisor Jobs in Thika, KenyaRole Objective:
The individual must be an enthusiastic leader who ensures both staff and customer satisfaction at all times in the restaurant.
The person should maintain exceptional standards and professionalism.
This person should assist the Restaurant Manager to effectively run and attain set sales targets.A creative individual with initiative and proactive ideas to generate sales
Excellent communicator able to interact confidently with clients from all levels in the society
Ability to anticipate customer needs and take action immediately
General commercial awareness and knowledge of current business trends
Compile reports and oversee cash managemet
Ensure customer’s meals and drinks are prepared and served as per the set standards
Support the Manager to implement various procedures in operations
Set the service, quality standards, targets, and strive to achieve them with the team
Assist the Manager with wages control
Ensure there is adequate security in the restaurant at all times
Ensure that the service team are well groomed at all times
Pay attention to detail in all aspects of the customers stay at the Restaurant and resolve complaints promptly
Coach and Mentor team members to ensure they are motivated always and attain maximum performance
Delegate work effectively and fairly to all team members
Compile daily time sheets and duty rotas accurately
Convene all planning meetings with team members’ i.e. daily, weekly, monthly
Undertake any other duties as may be required by Management
O Level Certificate
Certificate of good conduct
Conversant with health and safety regulations
Diploma / Certificate in Hotel Service Industry is an advantage
At least 3-5 years of experience in the same capacity of Restaurant Supervisor
An individual who listens, is organized and customer focused
Team player with excellent communication skills (verbal and written)
A well-groomed leader who solves problems promptly
Reliable, flexible and detail oriented individual of high integrity
An accountable person with strong work ethics and ability to work under pressure
How to Apply
If you are interested in the position and meet the above qualifications, send your application to email@example.com indicating the position title Restaurant Supervisor on the subject line by Friday the 26th July, 2019
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