Restaurant Supervisor Jobs in Kenya

Restaurant Supervisor Jobs in Kenya


Restaurant Supervisor

Job Summary: We are seeking a detail-oriented, reliable, experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our customers and motivate our staff to ensure excellent customer service.

Duties and Responsibilities:

  • Oversee all front of the house restaurant operations
  • Ensure customer satisfaction through promoting excellent service
  • Respond to customer complaints tactfully and professionally
  • Maintain quality control for all food served
  • Analyze staff evaluations and feedback to improve the customer’s experience
  • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
  • Oversee health code compliance and sanitation standards
  • Look for ways to cut waste and decrease operational costs
  • Generate daily, weekly, and monthly reports
  • Ensure that new employees are trained and provide ongoing training for all staff
  • Supervise the team and act as the main liaison between customers and hotel staffs
  • Assigning duties and coordinating operations to ensure customers are happy
  • Perform any other duty as may be assigned from time to time

    Requirements and Qualifications:

  • Diploma in Hospitality Management, Food and Beverage or other related field preferred
  • A minimum of 2 years’ experience in hotel or hospitality industry as a supervisor.
  • Front and back of house experience is a plus
  • Strong working knowledge of food and beverage service
  • The ability to manage in a diverse environment with focus on client and customer services
  • Ability to communicate effectively with clients, senior management, and all staff
  • Ability to respond effectively to changing demauter literate
  • Strong supervisory and leadership skills
  • Planning and reporting skills
  • Decisive and critical thinker
  • Honesty and high level of integrity

    How to Apply

  • Applicants who meet the above are required to send their applications to recruitment@optiven.co.ke by 24th october 2018 with “RESTAURANT SUPERVISOR” being the subject of the email with detailed CV names & addresses of three referees.
  • Only shortlisted candidates will be contacted.

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