Restaurant Manager Jobs in Kenya

Restaurant Manager Jobs in Kenya

Duties and Responsibilities

  • Oversee the dining area, and supervise food and beverage service staff per operating policies that he or she may help establish.

  • Creates a positive team atmosphere among team members Maintains records of staff periodic manner and operating costs.

  • Provides feedback and coaching to the team regularly.

  • Understand building capability through Cross-training

  • Treats all team members fairly, and with respect.

  • Sets high standards for appropriate team behavior on shift

  • Works with food and beverage staff to ensure proper food presentation of policies and obtain feedback from staff members.

  • Arrange for maintenance and repair of equipment and other services.

  • Total receipts and balance against sales, deposit receipts, and lock facility at the end of the day.

  • Ensures new products are executed properly for the following rollout.

  • Is capable of handling angry customers with a friendly/calm attitude.

  • Ensures product quality and excellent service.

  • Shows enthusiasm about guests within the restaurant.

  • Is flexible in dealing with changes/problems (e.g., being short-staffed).

  • Has 3effrecrively forecasted restaurant needs.

  • Shifts priorities and goals as work demands change.

  • Priorities tasks effectively to ensure the most critical tasks are completed on time.

  • Delegates and follow-up effectively.

  • Taking Ownership of issues or tasks and also giving detailed updates to the F&B manager and General Manager.

  • Seeks, listens, and responds to guest feedback.

  • Coaches team
    on how to exceed Guest expectations.

  • Does not blame others; takes accountability for problems.

  • Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.

    Key Requirements Skills, experience and qualification

  • Proficiency in using computer software to monitor inventory, track staff schedules, and pay, and perform other record-keeping tasks.

  • Ladies preferred for diversity

  • 3 plus years’ experience in a busy restaurant

  • Proficiency in Point of sale (POS) software, Restaurant guest satisfaction tracking software, etc.

  • Assist in planning regular and special event Menus.

  • Degree, or Diploma in Hotel Management or equivalent

  • Has effectively managed Team Members

  • Previous experience in a similar job role.

  • Coached and improved the performance of at least one poorly performing Team member/Manager

    How to Apply

    If you meet the above qualifications, skills and experience send CV urgently to quoting the job title as the subject line on your email

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