Restaurant Manager Job in Nairobi, Kenya

Our client, a market leader in Hospitality is urgently seeking to hire talented and result oriented Restaurant Manager. The Restaurant Manager will be required to lead all aspects of our Client’s business.



He/she will deliver a high-quality menu and motivate our Client’s staff to provide excellent customer service.

He/she will maintain the restaurant’s revenue, profitability and quality goals by ensuring efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards and other matters by performing the following duties;


Duties and Responsibilities:


  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Monitor the purchasing of supplies and perform frequent checks to ensure consistent high quality of preparation and service
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
    Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
  • Ad-hoc assistance to the Restaurant
    General Manager


    Key Competencies & Qualifications


  • BSc degree in Business Administration; Hospitality Management, Culinary Schooling or any other relevant field from a recognized institution
  • 10 years proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software, like OpenTable and PeachWorks
  • Strong leadership, motivational and people skills
  • Acute financial management skills
    Results-oriented, detail-oriented, organized, able to multi-task, meet tight deadlines, and willing to work beyond normal scheduled work hours as necessary
  • Reliable, driven, self-starter with strong analytical and problem-solving skills
  • Establishes, fosters, and maintains good working relationships with internal and external customers


    How To apply

    Send your CV and cover letter only to recruitment@linkarkconsultants.com before close of business 25th July 2018.

    Clearly indicate the position applied for and expected salary on the subject line.



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