Resolution Insurance Administrative Assistant Jobs in Kenya

Resolution Insurance Administrative Assistant Jobs in Kenya

Resolution Insurance Company Ltd is a general insurer offering innovative and responsive insurance solutions.

We have learned to adapt in this constantly changing society, and develop comprehensive products that are relevant to our clients.

We currently have over 60,000 members in our fold and have partnered with over 500 medical service providers across East Africa; a strong network of hospitals, clinics and doctors.

The Resolution Insurance brand is energetic and trendy.

In pursuit of our ambitious growth plan, we are looking to fill the position below:

Administrative Assistant (Contractual)

  • The Administrative Assistant’s overall purpose is to handle the day to day operations at the Assessment Centre which majorly involves client service, booking in vehicles and coordinating the bidding process.
  • The jobholder is expected to demonstrate commitment and loyalty and perform all duties in accordance with the organization’s office routines and procedures, keeping in mind the overall business objectives.

    Key Responsibility Areas:
  • Receive and book in customer vehicles against the booking checklist.
  • Sign off checklist together with the client.
  • Communicate to the client on duration for assessment.
  • Que the vehicles for assessment on a first come first served basis.
  • Report all vehicle book-ins to claims department within an hour of check-in.
  • Send out bidding forms to garages in accordance to the prescribed manner.
  • Ensure bids from garages are received within 12 hours of bids invite.
  • Prepare bids for review
    by the review committee.
  • Cultivate relationships with existing clients and service providers.
  • Ensure vehicles are properly arranged in the assessment yard.

    Qualifications and Experience:


  • Degree or Diploma in any Business related course.
  • 1 year working experience.
  • Demonstrate professionalism, good judgment and decision making.
  • Display high level of discretion and confidentiality.
  • Excellent verbal and written communications skills.
  • Working knowledge of Microsoft Office Suite.
  • Good analytical and problem solving skills.
  • Good time management and organizational skills.

    Desired Skills and Qualities
  • Certification in Insurance / Qualification in Motor Vehicle Mechanics is an added advantage.

    How to Apply
  • If you believe you are a team player and would be a valuable resource to this ever growing brand, kindly send your updated CV listing 3 referees and availability should you be offered the position to by Close of Business on Thursday, 31st January 2019.
  • Kindly ensure to quote the position – Aministrative Assistant – on your email subject.
  • Only shortlisted candidates will be contacted.

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