Recruitment Services Client Service Officer Jobs in Westlands, Nairobi

Recruitment Services Client Service Officer Jobs in Westlands, Nairobi

  • At Corporate Staffing Services, our goal is to match excellent candidates with great companies.

  • In order for us to better serve our growing clientele.

  • We are looking to hire a Client Service Officer to join our team.

  • The position is open to both male and female candidates.

  • The successful candidate will be tasked with ensuring smooth running of the recruitment business from sourcing, execution, closing and ensuring ongoing relationship with the clients.

  • As such, this role requires an individual with excellent relationship management skills, organizational skills and ability to handle multiple projects and deliver in a very fast paced environment.


  • Operate as the point of contact for assigned clients, both new and existing clients.

  • Ensure an ongoing relationship with the clients while developing and maintaining long-term relationships with the client.

  • Ensure constant communication with clients throughout the recruitment process.

  • Generate sales among client accounts, including cross-selling of company’s services.

  • Makes sure clients are served promptly and in a timely fashion

  • Making presentations to C.E.O’s and senior managers including HR managers on our services.

  • Identify opportunities to grow business with existing clients

  • Cultivate and maintain good relationship with new and existing clients

  • Engage previous clients in a bid to nurture an ongoing relationship

  • Collaborate with the recruitment assistant to ensure timely delivery.

  • Ensure the smooth running of the recruitment business from sourcing, execution, closing, and ensuring ongoing relationships with the clients.

  • Oversee the Shortlisting process of candidates who meet client requirements

  • Conduct interviews on the shortlist to gauge suitability.

  • Prepare reports on
    candidates who meet client requirements and present the same to the clients for final interviews.

  • Ensure that feedback is given to all candidates after the interview process.

  • Ensure timely invoicing and collection from clients as per agreement


  • Bachelor’s Degree

  • At least 5 years’ experience in a customer service, sales or marketing role

  • Minimum age is 30 years

  • Ability to engage business owners and senior management

  • Excellent presentation skills

  • Strong negotiation and persuasion skills

  • Must have excellent interpersonal skills and the ability to work in a team

  • Ability to multi-task and get things done to completion

  • Excellent planning and organizational skills

  • Entrepreneur mindset

  • Superior communication skills – Oral & Written

  • Male candidates encouraged to apply

    How to Apply

  • If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Client Service Officer – Recruitment Services) to by 4:00pm 6th November 2020.

  • Kindly indicate current/last salary on your CV


  • We do not charge any fee for receiving your CV or for interviewing.

  • Only candidates short-listed for interview will be contacted

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