Recruitment Matters Organisational Effectiveness Manager Jobs in Zambia

Recruitment Matters Organisational Effectiveness Manager Jobs in Zambia

Our client is looking for an Organisational Effectiveness Manager. The position reports to the Business Improvement Director. The role intent includes the following: Assessing the business to identify bottlenecks and formulate solutions to improve the business. Answer the question of how effective the business is operating to achieve its goals and what can be done to increase the effectiveness of the business from a functional and organisational view.

Supporting execution of all strategic initiatives ensuring an integrated perspective is maintained and to lead the development of change management strategy, plan, and communications for all initiatives; Influence the delivery and maintaining of an business improvement mind-set across the value chain; Define overall BU and functional plans in embedding the Operating Model, including specific capability development focus.


  • Identify ways to mitigate risks to change readiness and integrate with overall strategic project plans.

  • Provide guidance and direction to strategic project teams and ensure that an integrated perspective is maintained.

  • Develop performance metrics and targets for change initiatives, and track achievement against these.

  • Optimise resources, work processes, roles, interfaces, and ways of working to solve organisational challenges, ensuring key capabilities are prioritised..

  • Develop organisational effectiveness strategy, plans and communications, aligned to Group and Country strategy and Country context, challenges and opportunities.

  • Support successful Country implementation of new Operating Model.

  • Ensure that change management is integrated with overall strategic project execution.

  • Assess and track change readiness and communicate with Business Improvement Head and Group / Country HR on how to
    improve organisational readiness for change.

  • Ensure change initiative adherence to standardised processes, policies, procedures, and governance.

  • Report to Country leadership on change initiative progress and risks / mitigations required.

  • Support implementation of initiatives and enablers to strategic imperatives through Change leadership and Agile methodologies

  • Collaborate with functions to promote a culture of continuous improvement through coordinated OE/continuous improvement methodologies, team effectiveness and performance management

  • Ensure an ongoing healthy “sponsorship spine” in Country.

  • Conduct post implementation change management review.

  • Develop in-country change management capability through targeted training.

  • Promote and adhere to the client's procedures, policies and guidelines, including, without limitation, those relating to SHERQ, Competition Law and Anti-Bribery and Corruption (ABC)

    Key Skills:

  • 10 years’ work experience (of which at least 5 years’ experience to include knowledge of OE, with a track record of successful change initiatives).

  • Experience working in different functions in different organisations (advantage).

  • Agile and lean methodologies experience.


  • Grade 12 Certificate.

  • Business Commerce or Engineering Degree.

    How to Apply

    For more information and job application details, see; Recruitment Matters Organisational Effectiveness Manager Jobs in Zambia

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