Recruitment Matters Operations & Warehouse Manager Jobs in Zambia

Recruitment Matters Operations & Warehouse Manager Jobs in Zambia

Our client is looking for an Operations & Warehouse Manager. This is a new role for a new business, which will be intending to scale up significantly during the first year of operations. The OWM will play a pivotal role in the success of the business and as such the role, and potential renumeration, are likely to develop accordingly. We are looking for someone from a consumables distribution, supply chain, logistics background. A can-do, self-motivated and problem-solving attitude is essential.

Responsibilities:

Customer Orders

Ensure all orders received are delivered on time and within the SLA.

Communicate with clients regarding timing of deliveries and any issues arising with stock or deliveries.

Oversee processes and paper trail – dispatch stock with picking tickets, delivery notes, invoices.

Oversee and undertake delivery of orders, resolving any issues as they arise.

Provide support for clients - build strong relationships with both potential and existing customers through regular communications and always ‘going the extra mile’.

Warehouse Management

Manage warehouse in compliance with company’s policies and vision.

Oversee receiving, warehousing, distribution and maintenance operations.

Setup layout and ensure efficient space utilization.

Initiate, coordinate and enforce optimal operational policies and procedures.

Adhere to all warehousing, handling and shipping legislation requirements.

Maintain standards of health and safety, hygiene and security.

Receive inbound stock and load onto system.

Oversee inventory management - manage stock control with regular stock takes, and reconcile with data storage system, resolving any stock variances.

Produce reports and statistics regularly (IN/OUT status report,

dead stock etc.)

Liaise with clients, suppliers and transport companies.

Plan work rotas, assign tasks appropriately and appraise results.

Recruit, select, orient and develop employees.

Operations & Administration

Oversee day to day administration and housekeeping functions of the office and warehouse.

Source, procure and manage stock levels of supplies.

Liaise with external contractors and suppliers.

Oversee security protocols.

Key Skills:

Expertise in warehouse management procedures and best practices.

Proven ability to implement process improvement initiatives.

Experience contribution to budgets and strategic planning.

Strong knowledge of warehousing and distribution KPIs.

Advanced use of Microsoft Office software (Outlook, Excel, Word, Teams).

Hands on experience with inventory management and bookkeeping software – Sage Pastel an advantage.

Leadership skills and ability to manage and motivate staff.

Strong decision making and problem solving skills.

Excellent communication skills.

Relevant qualification in logistics, supply chain management or business administration.

Qualifications:

Proven work experience as an Operations Manager.

Full Zambian driving license – class C1 or above preferred

How to Apply

For more information and job application details, see; Recruitment Matters Operations & Warehouse Manager Jobs in Zambia

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