Recruitment Matters Facilities Manager Jobs in Zambia

Recruitment Matters Facilities Manager Jobs in Zambia

Our client is looking for a Retreat Manager for their property in Lusaka.

To manage a private personal retreat comprising of a building housing 10 bedrooms, large public areas like reception, lounge, prayer room, dining hall, kitchen, children’s recreational areas, swimming pool, fish pond and farm. Will be expected to work over weekends with a 5.5 day working week.

Responsibilities:

People Skills:

Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives

Plan activities and allocate responsibilities to to ensure productivity

Monitor employee performance

Finance Skills:

Manage budgets/expenses

Customer Skills:

Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)

Operation Skills:

Deal with maintenance issues, hotel services, amenities, shortages in staff or equipment, renovations etc.

Collaborate with external parties such as suppliers

Inspect facilities daily and enforce strict compliance with health and safety standards

Skills:

Outstanding interpersonal communication

Excellent customer service skills

Demonstrable aptitude in decision-making and problem-solving

Reliable with an ability to multi-task and work well under pressure

Outstanding leadership skills and a great attention to detail

Qualifications:

Degree in Business Administration, Hotel/Hospitality Management or relevant field

Proven experience in a similar role at least for 3 years.

Working knowledge of MS Office

Fluency in English and local language

Understanding of all management best practices and relevant laws and guidelines

How to Apply

For more information and job application details, see; Recruitment Matters Facilities Manager Jobs in Zambia

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