Recruitment Matters Africa IT Help Desk Support Technician Jobs in Zambia

Recruitment Matters Africa IT Help Desk Support Technician Jobs in Zambia


Job Details:

  • Our client, one of the largest construction machine manufacturers in the world, is looking for an Auto Electrician to join their team.

    Overview

    • Desktop/Laptops repairs and maintenance.

    • Onsite desktop support (software, hardware and networks).

    • Software updates.

    • Set up and configuration of new desktops, laptops, etc.

    • Configuration of routers and wireless access points.

    • Assist with the maintenance of network infrastructure.

    • Troubleshooting user problems.

    • Assist users with Video and telephonic conferencing as well as presentation setups.

    • Receive procured equipment, prepare and install to user requirements.

    • Recover equipment no longer required and follow disposal process.

    • Ensure that desktop infrastructure includes the latest release of virus protection software.

    • Follow escalation process in the event of problems.

    • Assisting users with problems on Windows and Microsoft Office packages.

    • Printer support.

    • Treat all users professionally.

    Key Skills

    • Ability to explain basic technical concepts and Microsoft packages to other users

    • Strong communication skills.

  • Team player and able to use their own initiative.

    Required Skills

  • 3 Years of Experience.

    Qualifications

    • Minimum diploma in information technology, computer sciences or related course e.g certifications Microsoft.

    • 3 – 5 Years relevant experience including systems administration, trouble shooting, PC maintenance, network hardware and software issues.

    • Office 365, networking technologies such as VPN, firewalls and LAN technologies.

    How to Apply

  • For more information and job application details, see; Recruitment Matters Africa IT Help Desk Support Technician Jobs in Zambia


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