Recruitment Matters Africa Commercial Account Manager Jobs in South Africa
Recruitment Matters Africa Commercial Account Manager Jobs in South Africa
Duties and Responsibilities
• Create new sales opportunities and grow the client base by going out daily to the designated area to canvas for new business
• Develop and increase market share in the indicated areas
• Building relationships with new customers as well as look for any further selling opportunities including software and solutions from the Product range
• Prospecting and cold calling targeted accounts within the designated area
• Project a professional image and recognize selling opportunities by conducting needs analysis and total cost of ownership of prospective customers
• Develop the necessary skills, knowledge and expertise and utilize selling value through process methodology to achieve success in the sales environment
• Maintain and improve customer service levels by upselling and cross selling, as well as a customer centric approach to adding value
• Meet set daily, monthly and quarterly targets and achieve all KPIs according to agreed delivery dates with Manager
• Communicate consistent updates and sales productivity status to the Manager
• Liaise with all divisions to ensure total client satisfaction
• Responsible for maintaining and updating client database, keeping a diary and accurate completion of paperwork
• Utilise CRM system (Siebel) as part of the required sales management and sales optimization platform
• Manage planning process through scheduled reviews and updates
• Working with and leveraging external partners to deliver solution sales
• Significant percentage of time spent directly with customers
• Interface with customers with the focus being on management level
• Develop business plans in conjunction with customers
• Apply consultative
• Maintain a high level of customer loyalty and build trust and integrity
• Implement margin recovery strategies
• Identify customer requirements and match these with capabilities
• Identify and lead the account resources to ensure coordinated, efficient account management and accountability for achieving business results
• Manage relationships with existing customers
Key Skills
• Ability to deliver competent /professional presentations to all levels
• Ability to present, negotiate and close deals to make or exceed sales targets
• Establish image of professionalism and reliability towards customers
• Ability to produce information on all aspects of client demands, using internal resources, systems and product knowledge
• Strong administration and organisational skills • Strong account management skills
• Strong business acumen
• Ability to work in a TEAM ENVIRONMENT and to demonstrate the Values
• Target driven
• Strong customer relationship management
• Excellent verbal and written communication skills
• Work well under pressure and be able to manage time and workload
• Must be able to work independently with little supervision
• Demonstrates drive and positive approach to work and a determination and motivation to achieve targets
• Ability to understand the flow of information within a company
• Strong focus and emphasis on new business
Required Skills
Qualifications
• Grade 12 or equivalent
• Relevant tertiary qualification would be an advantage
• 3 - 5 years’ sales experience in a similar industry which include 1-year external cold calling experience
• Own reliable transport
• Valid driving license
How to Apply
For more information and job application details, see; Recruitment Matters Africa Commercial Account Manager Jobs in South Africa
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