Receptionist / Admin Assistant Job in Kenya

The Receptionist will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of the organization.

Duties and Responsibilities:

The incumbent will be responsible for the following:

  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed
  • Work hand in hand with the HR department in scheduling of interviews
  • Make walks to the facility and checking the cleanliness of the facility and providing a report on the same.
  • Work with the security and cleaning vendors for effective delivery
  • Provide callers with directions to the Company’s premises.
  • Record and promptly communicate messages to respective staff.
  • Maintains the incoming and outgoing mail register for deliveries and postage by Receiving and recording mail and ensuring incoming mail is distributed promptly and outgoing mail is despatched promptly.
  • Provide general administrative support to the Directors
  • Maintain staff movement diary and meeting rooms’ diaries
  • Maintain a clean and tidy Reception area and
    all the offices in the second floor.
  • Coordinates replenishing of beverages and ensure beverages for meetings are organized and served promptly.

    Education and Experience

  • Diploma or Degree preferably in PR, Business Administration
  • Proficiency in MS Office Suite
  • Minimum of 2 years experience in a similar role, persons with customer service
  • Experience in the service industry will have an added advantage.

    Key competencies and attributes:

  • Excellent Command of English and Swahili
    Great Listening skills
  • Exceptional Organizational Skills
  • Excellent professional telephone skills
  • Should always offer a First Call Resolution
  • Ability to typing at least 25 wpm
  • Exceptional customer service skills
  • Ability to maintain confidentiality of Company information
  • Maintains a professional personal presentation in keeping with the professional image
  • Ability to multitask

    How to Apply

    Should have excellent problem solving skills
    Qualified candidates should send their Resumes to clearly indicating the position on the subject line

    All Applications should reach us by 3rd September 2018

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