Receptionist / Admin Assistant Job in Kenya

The Receptionist will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of the organization.



Duties and Responsibilities:


The incumbent will be responsible for the following:

  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed
  • Work hand in hand with the HR department in scheduling of interviews
  • Make walks to the facility and checking the cleanliness of the facility and providing a report on the same.
  • Work with the security and cleaning vendors for effective delivery
  • Provide callers with directions to the Company’s premises.
  • Record and promptly communicate messages to respective staff.
  • Maintains the incoming and outgoing mail register for deliveries and postage by Receiving and recording mail and ensuring incoming mail is distributed promptly and outgoing mail is despatched promptly.
  • Provide general administrative support to the Directors
  • Maintain staff movement diary and meeting rooms’ diaries
  • Maintain a clean and tidy Reception area and
    all the offices in the second floor.
  • Coordinates replenishing of beverages and ensure beverages for meetings are organized and served promptly.

    Education and Experience

  • Diploma or Degree preferably in PR, Business Administration
  • Proficiency in MS Office Suite
  • Minimum of 2 years experience in a similar role, persons with customer service
  • Experience in the service industry will have an added advantage.

    Key competencies and attributes:

  • Excellent Command of English and Swahili
    Great Listening skills
  • Exceptional Organizational Skills
  • Excellent professional telephone skills
  • Should always offer a First Call Resolution
  • Ability to typing at least 25 wpm
  • Exceptional customer service skills
  • Ability to maintain confidentiality of Company information
  • Maintains a professional personal presentation in keeping with the professional image
  • Ability to multitask


    How to Apply


    Should have excellent problem solving skills
    Qualified candidates should send their Resumes to [email protected] clearly indicating the position on the subject line

    All Applications should reach us by 3rd September 2018


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