Rallys Closet Customer Service Representative Jobs in Nigeria

Rallys Closet Customer Service Representative Jobs in Nigeria



Job Responsibilities

  • Generate sales leads

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid, and complete information by using the right methods/tools

  • Meet personal/customer service team sales targets and call-handling quotas

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Take the extra mile to engage customers.

    Skills and Requirements

  • Minimum of National Diploma in any field of study with at least 2 years work experience.

  • Excellent oral and writing skills

  • Excellent selling and negotiation skills

  • Strong phone contact handling skills and active listening

  • Customer orientation and ability to adapt/respond to different types of characters

  • Preferred Location of Applicants - Lagos - Lekki, Agungi, and environs.

    Salary

  • N50,000 / month.

    How to Apply

    Interested and qualified candidates should send their CV to: recruitment@primofinesse.com using the job title as the subject of the email.

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