Rafiki Microfinance Bank Senior Relationship Officer-Chama and Sacco Banking Jobs in Kenya

Rafiki Microfinance Bank Senior Relationship Officer-Chama and Sacco Banking Jobs in Kenya



The main responsibility of the job holder will be to ensure growth in clientele, loan book, deposits, non-funded income and active relationship management of Chamas and Saccos.

Job Description

  • Recruitment of new Chama’s and individual customers.

  • Deposit mobilization both from Chamas, Sacco’s, different entities and individuals.

  • Appraise loan proposals for Chamas and Saccos customers and submit for review, approval and disbursement

  • Customer portfolio management

  • Maintaining quality loan book

  • Attending to Chama and Sacco meetings to cascade bank products and services

  • Cross-selling of other bank products and services

  • Liaison with the communities including barazas to bring Rafiki bank brand awareness

  • Respond to queries related to Chama and Sacco business and timely resolving of customer issues

  • Offering good customer service to all clients.

  • Any other official duties that may be assigned from time to time

    Key Competencies, Skills, qualification and Experience

  • 3-4 years’ experience in business development in a financial institution

  • Experience in handling Chamas will be an added advantage

  • Business graduate from an accredited University preferably with a major in Marketing, Finance and/or Economics.

  • Competency in MS Office

  • Interpersonal skills

  • Organization and planning skill

  • Business networking skills

  • Attention to details

  • Negotiation skills

  • Presentation skills

  • Analytical skills

  • Integrity

  • Confidentiality

    How to Apply

    For more information and job application details, see; Rafiki Microfinance Bank Senior Relationship Officer-Chama and Sacco Banking Jobs in Kenya

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