Rafiki Microfinance Bank Business Development Representative Jobs in Kenya

Rafiki Microfinance Bank Business Development Representative Jobs in Kenya



Rafiki Microfinance Bank is looking for dynamic, passionate, results-driven, customer-centric and sales-oriented candidates to join our team. The successful candidates will be responsible for and contribute to the acquisition and growth of sustainable Bank Business.

Key Duties and Responsibilities

  • Generating new business through visiting potential customers to prospect for business.

  • Actively take part in sales activities organized by the Bank to acquire the business.

  • Offer excellent customer experience while interacting with customers on different channels.

  • Gather feedback from customers on Bank products and services to inform improvement decisions.

  • Daily reporting on business acquisition/sales activities

  • Continuously seek to deepen knowledge of the Bank’s offering and the Industry trends.

  • Achieving sales targets within the set period i.e. in both volume and value

  • Handling customer issues and complaints on allocated products

  • Obtain all customer information and documents required to open an account and ensure KYC compliance

  • Preparing regular sales activity and performance reports as required.

  • Knowledge and Experience required for this Role

  • Excellent communication skills both oral and written

  • Should have
    a Diploma or degree in a business-related course

  • 6 months to 1 year experience in a sales role, preferably in a financial institution

  • Should be passionate about pursuing a sales and marketing career

  • Confident, Courageous and self-driven

  • Strong interpersonal and negotiation skills

  • Honesty/ High levels of integrity

  • Commercial awareness

  • Ability to be an agent of change and innovation with a strong desire to excel

  • Ability to deliver set business targets and services with minimum supervision.

  • Flexible and willing to travel on short notice

    How to Apply

    For more information and job application details, see; Rafiki Microfinance Bank Business Development Representative Jobs in Kenya

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