R4 Kenya After Sales Solar Technician Jobs

R4 Kenya After Sales Solar Technician Jobs

  • Our client is an off-grid electric product technology company offering energy Solutions Smart. Clean. Affordable.

  • They are seeking an After Sales Solar Technician to join their team.

    Key Responsibilities:

  • Perform maintenance and service tasks for solar distributors

    • Diagnose and repair solar products and their accessories

    • Evaluate systems accurately for maintenance, warranty, design and other purposes

    • Provide on-site and remote, Tier 1 troubleshooting for solar systems

    • Collaborate closely with engineering team to resolve technical issues

    • Identify solutions to resolve technical design problems

    • Read and interpret blueprints, schematics, and wiring diagrams

    • Provide training to distributors’ service/technical staff on how to identify and resolve issues, repairs, etc. specifically for our product range

    • Provide training to distributors on how to instruct customers about process, usage, and maintenance

    • Manage and resolve distributors concerns and issues in a timely manner; communicate and document progress to distributors and relevant employees

    • Develop positive and professional relationships with channel partners and service providers

    • Develop knowledge of all solar products and systems that we manufacture

    • Complete quality assurance inspections, documenting corrective actions, and ensuring completion of corrective items within reasonable timelines

    • Maintain compliance with all Safety policies and practices

    Position Requirements:

    • A Bachelor’s degree in an engineering of mechanical, electronic or related field

    • Formal training in Solar installation

    • At least a T1 ERC Certificate

    • Electrician license is preferred

    • Familiar with the basic magnified electronic circuit, buck circuit, boost circuit

    • Must be willing to travel for some projects to some possibly unfavorable locations;

    • Proficiency in MS Office, AutoCAD

    • Can operate Protel or Protues

    • Very strong organizational and communication skills (both verbal and written)

    • Able to work an adjusting schedule

    • At least two reference letters from previous employers

    How to Apply

  • For more information and job application details, see; R4 Kenya After Sales Solar Technician Jobs

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