R4 Kenya After Sales Solar Technician Jobs

Our client is an off-grid electric product technology company offering energy Solutions Smart. Clean. Affordable.

They are seeking an After Sales Solar Technician to join their team.

Key Responsibilities:

Perform maintenance and service tasks for solar distributors

• Diagnose and repair solar products and their accessories

• Evaluate systems accurately for maintenance, warranty, design and other purposes

• Provide on-site and remote, Tier 1 troubleshooting for solar systems

• Collaborate closely with engineering team to resolve technical issues

• Identify solutions to resolve technical design problems

• Read and interpret blueprints, schematics, and wiring diagrams

• Provide training to distributors’ service/technical staff on how to identify and resolve issues, repairs, etc. specifically for our product range

• Provide training to distributors on how to instruct customers about process, usage, and maintenance

• Manage and resolve distributors concerns and issues in a timely manner; communicate and document progress to distributors and relevant employees

• Develop positive and professional relationships with channel partners and service providers

• Develop knowledge of all solar products and systems that we manufacture

• Complete quality assurance inspections, documenting corrective actions, and ensuring completion of corrective items within reasonable timelines

• Maintain compliance with all Safety policies and practices

Position Requirements:

• A Bachelor’s degree in an engineering of mechanical, electronic or related field

• Formal training in Solar installation

• At least a T1 ERC Certificate

• Electrician license is preferred

• Familiar with the basic magnified electronic circuit, buck circuit, boost circuit

• Must be willing to travel for some projects to some possibly unfavorable locations;

• Proficiency in MS Office, AutoCAD

• Can operate Protel or Protues

• Very strong organizational and communication skills (both verbal and written)

• Able to work an adjusting schedule

• At least two reference letters from previous employers

How to Apply

For more information and job application details, see; R4 Kenya After Sales Solar Technician Jobs

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