QV Interiors Ltd - ICT Officer Jobs in Kenya

QV Interiors Ltd - ICT Officer Jobs in Kenya


Job Summary

  • The jobholder will join the ICT Service Delivery team working directly with staff, to deliver business-focused ICT Services by supporting the use of hardware (including desktop PCs, laptops, and mobile devices) and software (including operating systems, applications and utilities) in a networked environment.

    Duties and Responsibilities:

  • To provide technical support and advice as required across the office for all the staff

  • Build and distribute new and re-configured devices (PCs, laptops and mobile devices).

  • To adopt a proactive approach and responsibility in providing ICT support, advice and one to one training to staffs

  • To install, maintain, upgrade and repair a wide range of ICT equipment.

  • Rectify problems relating to the malfunction of ICT equipment including software

  • Respond to ICT Support requests in a timely fashion to ensure minimum disruption to the company activities at all times.

  • Assist with computer recycling and arrange for the safe disposal of used toner cartridges.

  • Install and upgrade both systems and application software as required adhering to all licensing regulations

  • To maintain an inventory of computer hardware and software (including licenses).

  • Perform preventive maintenance duties on items of ICT hardware, including the cleaning of equipment.

  • Maintain and help develop the company’s network.

  • To provide support for the company information management system (CIMS) and associated software.

  • Follow office backup, virus protection and security procedures. Note risks to ICT systems and suggest precautions to the ICT Systems Manager.

  • To assist with the design and maintenance of the company’s intranet, web site and digital signage system ensuring they are populated with current data at all times.

  • To monitor and maintain
    general ICT consumable stock to ensure adequate supplies are available in a timely and cost effective manner ensuring Best Value at all times

  • Create user accounts for staff to access the company network including other specific/departmental software used in office.

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

  • Ensure security and privacy of networks and computer systems

  • Organize and schedule upgrades and maintenance without deterring others from completing their work

    Minimum Qualifications:

  • A minimum of a degree in Information Technology, engineering or Computer Science

  • Certification as ICT professional will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

  • Good knowledge of internet security and data privacy principles

  • In depth understanding of diverse computer systems and networks

  • Outstanding organizational and time-management skills

  • Excellent communication skills

  • At least 3 years of relevant experience is required

  • Experience in handling ICT functions or operational ICT in a large organization

  • Ability to apply detailed knowledge and support skills within ICT to deliver an effective and efficient service covering; (as appropriate)

    How to Apply

  • Qualified candidates should submit their applications to:

  • info@qv.co.ke clearing quoting “ICT Officer” on the email subject line

  • Deadline for submitting applications is: 10th August 2020.


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